Log in, upskill, and get certified.  Soft Skills, Customer Services & Management training will help you to boost your skills, get your CPD hours, and prepare for your next promotion. 

Are you an experienced Customer Service team leader, or a new starter?  Our Customer Service courses are designed for every phase in your career – from essential Communication and Complaints Handling to Giving & Receiving Feedback, the bumpy territory of Conflict Resolution, and a comprehensive, three-part Management course. As we’re accredited by the CPD Group, every Customer Service course listed here will give you valuable CPD hours.

Want to get your training completed quickly?  All of our Customer Service training courses are fully completed online… so you can do them at home or work, whenever you have time.   (There’s an estimate of the time required in the details for every course.)  You’ll learn best practice, legislation, and tips in every subject.  Once you’ve passed, simply download your certificate and add your brand new knowledge to your CV.  Then sign up for the next one!  Any questions?  Let’s chat.  We’ll be with you all the way…