Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills.

This course presumes that participants have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project.

This online age verification training course enables you to complete the legal requirement by providing you with a “model age verification policy” and by detailing each of the procedures you need to follow in order to verify the age and I.D. of younger and younger looking customers.

This Allergy Awareness course has been designed to comply with the new EU legislation law which came into force in December 2014. This Course will cover: What effects allergies may have to the body Considerations of allergies in the factory How allergenic ingredients should be displayed on a label Identifying allergens in example of dishes in the restaurant How food businesses should be providing consumers with allergen information

Anaphylaxis is a potentially severe allergic reaction which attacks the immune system. Your whole body is affected, usually within minutes of contact with an allergen but sometimes the reaction can take place hours later. In serious cases can also lead to death.