Six Questions You Need To Ask About The Care Certificate

Since the introduction of the Care Certificate in 2015 training and education for workers in the healthcare industry has been substantially improved and made more accessible. With the standard competencies covered in the Care Certificate, the quality of care provided in many institutions and establishments has improved considerably.

As much as the Care Certificate is well-known a requirement for employees and employers there is still plenty of confusion about how and how best to implement the certificate and training surrounding it.  Consequentially there are six main points that continue to arise in discussion around the care certificate and these can be answered with some ease to provide clarity from an employer and employee perspective.

Does the assessment have to be completed in the workplace?

There are a number of aspects of healthcare that are covered in the care certificate and depending on which one is being undertaken where is it assessed can differ. As a rule of thumb, most assessments should be completed where care is being provided and the recommendation is that the assessment is done face to face. Skills in the assessment can be taught in a classroom or even through online training; however, the final assessment must be based on skills demonstrated in the workplace.

Who can assess competency that meets care certificate standards?

An employer generally assesses whether an employee has met the necessary levels of competency as set out in the Care Certificate standards. The guidance document does not stipulate that a person carrying out an assessment should have any specific qualifications to do so.

How long does a care certificate take to complete?

Any care certificate competency training will differ in the amount of time taken to complete as organisations are all different. Over the last few years, observation of care certificate training has noted that on average it takes about 12 weeks to complete training. There are a number of factors that can influence this time ranging from previous levels of education to access to resources.  Online and e-learning courses now compensate for some of the challenges organisations and employees may face in training for the care certificate. These courses cover all the main areas of the care certificate and all accredited courses.

Does the care certificate have to be retaken when moving to a new employer?

There is no need to retake care certificate training when moving to a new employer. However, new employers are required to ensure the employee has attained and retained the core competencies of the care certificate. Care certificate training is transportable.

If a person has been trained to the old common or minimum induction levels be credited with a care certificate?

Many staff may already have met the levels of competency required in the care certificate; however, it is up to the employer to assess this with finality. There may be tasks within the duties of the employee that may require them to meet the higher standards of training and care that are covered in the care certificate and thus training may be required. It is up to the employer to ensure all levels of competency can be demonstrated. The care certificate has a self-assessment tool that can help in ascertain if and what further training may be required.

Do agency and bank staff need a care certificate?

All staff, whether full-time, bank staff or agency staff must legally be assessed to ascertain if they meet care certificate competency levels by any employer. The self-assessment tool and other methods of assessing care workers will quickly identify if training is required in some or all areas of the care certificate. For anyone working in the healthcare sector, it makes sense to undertake care certificate training and gain regular refresher training from time to time.

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