Home Care: Practical Support & Personal Care Delivery Course

Home Care: Practical Support & Personal Care Delivery – Online Course

Course overview
This CPD-accredited online course introduces the principles of planning and delivering safe, person-centred home care. Learners explore how to promote independence and wellbeing, contribute to care planning, assess risks and support effective coordination between health and social care professionals. The course takes approximately one hour to complete.

Please note: This course provides introductory knowledge and should complement, not replace, employer-specific practical training, supervision and competency assessments required for home care duties.

What the course covers
• Person-centred care and informed choices
• Providing accessible information about care options
• Planning and coordinating home care
• Integrated care and joint working
• Risk assessment and promoting wellbeing
• Accessing and reviewing home care plans
• Telecare and contracting home care
• Complaints and continuity of care
• Managing missed or late visits
• Ensuring safety and supporting home care workers

Who is it for?
This course is suitable for care assistants, home care workers, domiciliary care staff, support workers and health and social care professionals involved in delivering, planning or coordinating care at home. It may also benefit staff in intermediate care, reablement, general practice and related community services.

Practical benefits
• Promote dignity, independence and personal choice
• Understand the principles of effective home care planning
• Recognise risks that may affect safety in the home
• Support continuity and coordination of care
• Understand the importance of safeguarding and wellbeing
• Recognise how complaints and missed visits should be addressed
• Contribute to effective communication between care professionals

What learners will be able to do
• Explain the principles of person-centred home care
• Identify ways to provide information and support informed choices
• Describe key considerations in planning and reviewing care
• Recognise risks and understand the importance of safe practice
• Explain the value of continuity and joint working
• Understand how concerns, complaints and missed visits can affect care
• Apply appropriate good-practice principles within their role

Is this training a legal requirement?
There is no universal legal requirement for every home care worker to complete this specific course. However, employers must ensure staff are appropriately trained and competent for their responsibilities. In England, the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 establish fundamental standards for regulated care providers, while the Care Act 2014 provides a framework for adult social care, wellbeing and safeguarding. Training needs depend on the role, employer and applicable requirements.

Assessment and certificate
The course is delivered online and includes a multiple-choice assessment. Learners who successfully complete the assessment receive an instant CPD-accredited digital certificate.