Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills.
The biggest influence on our job satisfaction is our relationship with others. Our work should not be a burden to us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This course is about working to the best of your abilities and encouraging the best in those who work with you, or for you.
This course presumes that participants have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project.
This is a course for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal, or of action, that reflect current word usage and up-to-date formats. You can also learn some basics about writing business cases, proposals, and reports.
This online age verification training course enables you to complete the legal requirement by providing you with a “model age verification policy” and by detailing each of the procedures you need to follow in order to verify the age and I.D. of younger and younger looking customers.
This course aims to promote the understanding of ageism. This refers to the discrimination of a person due to their age, usually because they are older. This course provides an understanding of how the individual can be aware of such age discrimination issues, and how they can incorporate this into their daily work.
This Allergy Awareness course has been designed to comply with the new EU legislation law which came into force in December 2014.
This Course will cover:
What effects allergies may have to the body
Considerations of allergies in the factory
How allergenic ingredients should be displayed on a label
Identifying allergens in example of dishes in the restaurant
How food businesses should be providing consumers with allergen information
An Introduction to the Food and Beverage Industry course you will study the basic principles of hospitality Licensing Law, Health & Safety, Food Safety and Personal Hygiene, Allergens, Social Awareness and Equality & Diversity.
Anaphylaxis is a potentially severe allergic reaction which attacks the immune system. Your whole body is affected, usually within minutes of contact with an allergen but sometimes the reaction can take place hours later. In serious cases can also lead to death.