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Sale!
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This one-hour introductory online course explores age discrimination, including ageism, the legal framework under the Equality Act 2010, lawful age discrimination and ways to tackle it. It is suitable for HR professionals, managers, legal practitioners, healthcare and social care staff, educators and policy makers. Learners finish with a quiz and receive a free CPD-accredited certificate, with unlimited retakes available.
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Sale!
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This one-hour online course introduces workplace bullying, harassment and unacceptable behaviour, including their effects on individuals and organisations. Suitable for employees, managers, HR professionals, workplace representatives and healthcare and social care staff, it explores appropriate ways to recognise, record and report concerns. Learners develop an understanding of individual and employer responsibilities and good practice for promoting respectful workplaces. The course includes an online multiple-choice assessment and a CPD-accredited digital certificate.
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Sale!
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This Level 1 Equality, Diversity and Inclusion online course introduces the principles of equality, diversity, inclusion and human rights, including discrimination, harassment, communication and the Equality Act 2010. Designed for health and social care professionals, it supports induction, refresher training and knowledge development linked to Care Certificate Standard 4. The one-hour course includes an online quiz, unlimited retakes and a free CPD-accredited certificate on successful completion.
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Sale!
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This one-hour online Customer Service course covers customer needs, communication, empathy, service quality, customer feedback and techniques for handling difficult interactions. Suitable for frontline staff, managers, sales professionals, receptionists, hospitality teams, public sector employees and others in customer-facing roles, it helps learners develop a customer-focused approach and understand effective service practices. The course includes an online quiz, one CPD point and a CPD-accredited digital certificate on successful completion.
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Sale!
£90.00 Original price was: £90.00.£45.00Current price is: £45.00. + VAT
This online Conflict Resolution course provides awareness training for individuals, health and social care workers, and organisations seeking induction or refresher learning. Study through an interactive online platform, with downloadable learning materials and unlimited email tutor support. The course includes an automatically marked multiple-choice assessment, with unlimited retakes at no extra cost. Learners who achieve the required pass mark receive a free CPD-accredited digital certificate.
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Sale!
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This one-hour online course introduces the principles of privacy and dignity in care, using case studies to explore respectful care, poor practices, maintaining dignity and raising concerns. Designed for healthcare professionals, social care workers, care home staff and other care-related roles, it is suitable for induction, refresher training and awareness development. Learners complete an online quiz and receive a free CPD-accredited certificate on successful completion.
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Sale!
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This one-hour online course helps care staff understand how to receive, record, handle and respond to complaints, with a focus on CQC Regulation 16. It covers accessible and effective complaints systems, appropriate action, complaint monitoring and the role of the CQC. Suitable for induction and refresher training, it ends with an online multiple-choice test and an instant CPD-accredited digital certificate.
