The six most frequently asked questions about the online care certificate Course

We Give You The Answers. Asked By Professionals, Responded To By Health & Social Care Experts

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The Care Certificate Online Training Course

The online Care Certificate Course Includes The agreed set of 15 Standards that sets the skills, behaviour and knowledge expected in the health and social care sector for Persons new to care.

Complete with Work Based Learning Competency Assessment Booklets And Downloadable Workbooks Aligned With The Skills For Care Framework.

AFFORDABLE & COMPLIANT

From £15 Ex VAT (WAS £75)

1 Care Certificate

Course Includes All 15 Standards, Competency Assessment Booklets, Workbooks & Certificates

Example: 1 Purchased = £25 - 20 Purchased = £15 Each

what are The 15 care certificate Standards?

  • check
    ​Understand your role
  • check
    ​Your personal development
  • check
    ​Duty of care
  • check
    ​Health and Safety
  • check
    ​Equality and diversity
  • check
    ​Work in a person-centred way
  • check
    ​Communication
  • check
    ​Handling information
  • check
    ​Privacy and dignity
  • check
    ​Fluids and nutrition
  • check
    ​Awareness of mental health, dementia and learning disability
  • check
    ​Safeguarding adults
  • check
    ​Safeguarding Children
  • check
    ​Basic Life Support
  • check
    ​Infection prevention and control
What is the care certificate

"I was so happy with the quality of the training"

"Every course was superbly compiled and the online learning environment was really user friendly."

​mary rouge

"I was so happy with the quality of the training and once I was told how easy the system is my entire team enrolled"

​ja​mes dawson

"Thank you  for being part of our training to help us deliver better levels of care than ever before"

Jane Doe

how does it work? follow these 4 simple & easy steps

STEP 1

Purchase

​PURCHASE

Purchase the Care Certificate via your online portal for your business or purchase online as an individual. 

STEP ​2

​Assign

​PURCHASE

Assign the learner onto the Care Certificate. The learner will receive an email enrolling them onto the Care Certificate, along with their login details. They can now  log in and start  each of the 15 standards to achieve the learning required.

STEP​ 3

​Learn

​PURCHASE

Each standard has a downloadable work pack with questions and guidance on observations of each Care Certificate standard. Your knowledge will be assessed in the workplace and once done the process is complete.

STEP ​4

​Certificate Issued

Certificate Issued
​PURCHASE

Once all 15 standards, workbooks and competency assessments have been completed, the manager can issue the learner with the ‘Care Certificate’. The Care Certificate portfolio with all 15 certificates and work packs will be complete..

What is the care certificate

What is the care certificate?

The Care Certificate is an identified set of standards for Health Care Assistants, Assistant Practitioners, Care Support Workers and those giving support to clinical roles in the NHS where there is any direct contact with patients. Designed for persons new into care, with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high-quality care and support.

The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate.

Carers Awareness Online Training Course

To be awarded the Care Certificate the person must meet all of the outcomes and assessment requirements for all 15 standards.This may be done in a phased approach As each person meets an individual standard their supervisor may allow them to practice with indirect or remote supervision against that standard.

​The assessment of the Care Certificate should be as rigorous as the assessment of any formal qualification. Documentation of assessment and evidence of practice is the responsibility of the worker and their employer and the evidence is to be recorded in the workbooks provided with this course. This document will be used in gathering evidence for the Care Certificate and in terms of portability can be used as evidence when changing roles or moving between employers.

What is the care certificate

business pricing for multiple purchases


1 Care Certificate Purchase Includes All 15 Standards, Competency Assessment Booklets, Workbooks & Certificates

Example: 1 Care certificate Package Purchased = £25 - 20 Purchased = £15 Each

​How Can The Care Certificate Online Benefit Your Business?

How Can The Care Certificate Online Benefit Your Business?

HL Online Training is an accredited and trusted leading provider for the health and social care sector across the UK offering a cost efficiet and effective method to deliver the care certificate to your business or charity.

 delivered in line with the relevant UK legislation and recommended practice.

The Care Certificate is delivered in line with the relevant UK legislation and recommended practice, aligned with the Core Skills Training Framework (CSTF) by the Skills for Health and following guidance by the Care Qualitiy Commission (CQC ), giving excellent value for money without any compromise on quality..

Our easy to use online learning system records and evidences the knowledge required for each of the 15 standards and comes complete with both Work Based Learning Competency Booklet, and the care certificate workbooks for each module

Health & Social Care Course Awareness Bundle (11 Courses) Online Training Course

The Care Certificate comes with both the learning and workbooks with relevant information that can be viewed on line or printed by the learner, giving them guidance on that specific module. A multiple choice test is available after the learning both through the booklet and online to which they will be graded, the learner is given the opportunity to retake the test.

The Work Based Learning Competency Assessment Booklets are provided to support the new workers and support the training process. A manager will assess the learner using the workbooks. On successful completion of all 15 care standards the manager may issue the learner with the ‘Care Certificate’, completing the process.

The learning is delivered online via our bespoke e-learning portal, complete with both online “classroom” style and interactive user-friendly training and downloadable documentation to aid the learning. The course can be resumed or stopped any time, It is estimated as a guide for 18 hours of learning.

Our courses utilise a responsive design making it available on your desktop, laptop, tablet or mobile Device.

Individuals can purchase a course directly from our website. If you are a business please get in touch and we can set you up with your own portal with full management and learner reporting helping you to remain compliant. You will be allocated a dedicated account manager ensuring you are getting the best possible value. There is no set up cost, our system is free to use, you simply purchase the courses that suit.

Health & Social Care Training Bundle (11 Courses) Online Training Course
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What is the care certificate

"Every course was superbly compiled and the online learning environment was really user friendly"

"HL Online Training has the widest variety of health care training courses. Every course was superbly compiled and the online learning environment was really user friendly. I put a handful of staff through the courses at first and have decided to use HL for all my staff. My team found the whole learning process straightforward and unpressured. They enjoyed the fact that they could study and learn at their pace and at a time that suited them. The courses from HL are great value for money and now make training for my establishment a breeze. Thank you HL Online Training"

mary r - Care manager

What is the care certificate

Frequently Asked questions (FAQ) about the care certificate

​What is the Care Certificate?

What is the Care Certificate?

​What Does The Care Certificate Cover?

What is the Care Certificate?

​Why Was The Care Certificate Introduced?

What is the Care Certificate?

​Does The Care Certificate Replace Staff Induction?

What is the Care Certificate?

Is the award of the Care Certificate based only on knowledge?

What is the Care Certificate?

Does the delivery of “mandatory training” exclude the need for the Care Certificate?

What is the Care Certificate?

Is Care Quality Commission (CQC) regulated providers expected to cover the Care Certificate Standards?

What is the Care Certificate?

​What resources are available to ​​​​support the Care Certificate?​​​​

What is the Care Certificate?

​Who should do the care certificate?

What is the Care Certificate?

Should existing staff employed before the Care Certificate was introduced do the Care Certificate?

What is the Care Certificate?

Should staff new to an employer but with previous health or adult social care experience do the Care Certificate?

What is the Care Certificate?

How long does it take to complete the Care Certificate?

What is the Care Certificate?

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What is the care certificate

further information for the care certificate

How Can The Care Certificate Online Benefit Your Business?
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What is the care certificate