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£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This course aims to promote the understanding of ageism. This refers to the discrimination of a person due to their age, usually because they are older. This course provides an understanding of how the individual can be aware of such age discrimination issues, and how they can incorporate this into their daily work.
Learning Outcomes:
- Know and understand age equality legislation
- Understand the main aspects of age discrimination, and the issues many face
- Understand how to create an environment that embraces those of all ages
- Understand those issues that older staff and patients might face
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£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
In this Bullying and Harassment course you will find out what the Equality Act 2010 protected characteristics are, and the legal issues surrounding harassment and bullying.
Learning Outcomes:
- What is bullying and harassment?
- What’s the difference?
- Examples of behaviours
- Why it is important?
- The law
- Protected characteristics
- Who is liable?
- Who is responsible?
- Importance of perception
- Processes and procedures
- Case studies
The certificate is immediately available upon completion online.
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£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This course aims to raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace. Equality and Diversity can be compromised by candidates own values, opinions, and prejudices, this course explores how prejudices develop and how they may influence people. Candidates will gain an awareness of the discriminatory practice and gain knowledge on how to promote equal opportunities for all and recognise the value of diversity.
Learning Outcomes:
- Equality and Diversity what does it mean?
- Understanding Individual Needs
- Respecting Individual needs
- Equality & Diversity and the Law
- Factors essential to promoting Equality & Diversity
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£90.00 Original price was: £90.00.£45.00Current price is: £45.00. + VAT
This session provides an introduction to the Conflict Resolution course. In this session you will see why it is so important to be able to diffuse conflict that sometimes occurs in healthcare settings.
By the end of this session you will be able to:
- Explain why it is important for people who work in healthcare to have training in conflict resolution
- Differentiate between physical and non-physical assault
- Determine whether you are at risk of experiencing conflict in your role in healthcare
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£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This theory course presents Dignity, Privacy & Respect in a format that is both easy to digest and apply to the work environment. It will benefit all employees who work within a Health and Social Care environment. It will also benefit those who require this knowledge as part of their induction or as part of their company mandatory training programme. Successful completion of the training will give learners the under-pinning knowledge of Dignity, Privacy & Respect. It will enable learners to understand the above learning outcomes and be able to implement those outcomes within their working environment.
Learning Outcomes:
- Definitions of Dignity, Privacy & Respect
- Legislation Policy/Procedure of Organisation
- Poor Practice
- Discrimination
- Best Practice
- Specific Care Needs
- Implementing Change
- Person Centred Care using Dignity, Privacy & Respect
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Sale!

£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT