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This course provides a practical introduction to Age Discrimination, helping learners understand the subject, recognise its workplace relevance and apply appropriate good practice within their role.
This course provides a practical introduction to Bullying & Harassment in the Workplace, helping learners understand the subject, recognise its workplace relevance and apply appropriate good practice within their role.
This course provides a practical introduction to Care Certificate Standard 4 – Equality, Diversity and Inclusion, helping learners understand the subject, recognise its workplace relevance and apply appropriate good practice within their role.
This course provides a practical introduction to Customer Service, helping learners understand the subject, recognise its workplace relevance and apply appropriate good practice within their role.
This session provides an introduction to the Conflict Resolution course. In this session you will see why it is so important to be able to diffuse conflict that sometimes occurs in healthcare settings.
By the end of this session you will be able to:
This course provides a practical introduction to Privacy and Dignity in Care, helping learners understand the subject, recognise its workplace relevance and apply appropriate good practice within their role.
This course provides a practical introduction to Receiving and Acting on Complaints In Care (Level 4), helping learners understand the subject, recognise its workplace relevance and apply appropriate good practice within their role.