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£5.00£36.00
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Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals, you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you?
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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£5.00£36.00
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No one questions that making friends is a good thing. In this workshop, participants will discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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£5.00£36.00
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This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energising and practical course.
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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£5.00£36.00
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This course is to introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development.
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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£5.00£36.00
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This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyse the key components of CRM, and understand how it integrates within an organisation.
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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£5.00£36.00
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This course will help you teach participants how to create a winning proposal and how to turn it into a dynamite sales presentation.
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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£5.00£36.00
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When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will help participants learn how to influence and persuade in a variety of areas.
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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£5.00£36.00
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This course will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success.
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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£5.00£36.00
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This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business’ growth.
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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£5.00£36.00
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This course aims to have you understand some of the basic skills that would allow you to get the most out of your trade show experience. The course will start by looking at who attends trade shows and why they are there.
1 Hour (Counts Towards 5 CPD Credits)
CPD Accredited Certificate
24/7 Unlimited Accesses For 12 Months
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