Showing 1–16 of 20 results

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    Business Leadership – Becoming Management Material

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Business Leadership – Becoming Management Material complete with certificate

    This course is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organisation. What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it? The answer is all of the above. By accepting the challenge to lead, you come to realise that the only limits are those you place on yourself.

    Learning Outcomes

    • Define your role as a manager and identify how that role differs from other roles you have had.
    • Understand the management challenge and the new functions of management.
    • Discover how you can prepare for and embrace the forces of change.
    • Identify ways to get you and your workspace organised and get a jump on the next crisis.
    • Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager.
    • Enhance your ability to communicate with others in meetings and through presentations.
    • Create an action plan for managing your career success.
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    Coaching and Mentoring

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Coaching and Mentoring complete with certificate

    Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.

    Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organisation.

    Learning Outcomes

    • How coaching can be used to develop a team
    • The coaching and mentoring skills that help improve individual performance
    • The behaviours and practices of an effective coach
    • How to recognise employees’ strengths and give them the feedback they need to succeed
    • How to identify employee problems and ways that they can help correct them
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    Communication Strategies

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Communication Strategies complete with certificate

    Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this course is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.

    Learning Outcomes

    • Identify common communication problems that may be holding them back
    • Develop skills to ask questions
    • Learn what their non-verbal messages are telling others
    • Develop skills in listening actively and empathetically to others
    • Enhance their ability to handle difficult situations
    • Deal with situations assertively
  • Sale! preview of the Lean Process course

    Continuous Improvement Training: Lean Process

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Continuous Improvement Training: Lean Process Course complete with certificate


    Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices.

    This course will give participants the foundation to begin implementing Lean process improvement tools in their workplace. The first day will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). The second day will give participants tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods.

    • Define Lean and its key terms
    • Describe the Toyota Production System and the TPS house
    • Describe the five critical improvement concepts
    • Use the Kano model to understand, describe, analyze, and improve value
    • Identify and reduce various types of waste
    • Create a plan for a more environmentally Lean organization
    • Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes
    • Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba
    • Prepare for and complete a basic 5-S
    • Describe the key elements of Kaizen events, particularly a Kaizen blitz
    • Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps
    • Go back to their organization with a plan to begin incorporating Lean into their corporate culture
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    Conversational Leadership

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Conversational Leadership Complete with certificate

    Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organisation can take action on.

    Learning Outcomes

    • About the wisdom inherent in encouraging conversational leadership
    • How to describe the four I’s of conversational leadership
    • How to apply the principles of conversational leadership to improve results
    • How to organise a simple World Café as an example of conversational leadership
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    Creating a Top-Notch Talent Management Programme

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Creating a Top-Notch Talent Management Programme Complete with certificate

    Organisations recognise that they do better business when their people are engaged, motivated, and yes, talented. Having the right people in place at the right time is a key aspect to continued growth, success, or even just stability. This course will provide you with just what it takes to have the right people ready. It will help you create a program to measure the talents of your people and how to help them grow in preparation for the future. It will also help you support and grow your organisation by teaching you how to apply the most current research and adapt your organisation to the ever-changing marketplaces.

    Learning Outcomes

    • Apply the multifaceted aspects of talent management in their own organisation
    • Describe the skills required to manage high potential candidates
    • Recognise and foster talent within an organisation
    • Explain the principles of competency-based management
    • Use the language for talent management
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    Delegation – The Art Of Delegating Effectively

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Delegation – The Art Of Delegating Effectively complete with certificate

    Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organisation.

    Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.

    Learning Outcomes

    • Clearly identify how delegation fits into their job and how it can make them more successful
    • Identify different ways of delegating tasks
    • Use an eight-step process for effective delegation
    • Give better instructions for better delegation results
    • Recognise common delegation pitfalls and how to avoid them
    • Monitor delegation results
    • Give effective feedback
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    Developing Your Training Programme

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Developing Your Training Programme complete with certificate

    Training is an essential element of development in any organisation. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation (or ‘onboarding’) for newly hired employees is a key factor in retention. This course is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organisations they work for.

    Learning Outcomes

    • Describe the essential elements of a training programme
    • Apply different methodologies to programme design
    • Demonstrate skills in preparation, research, and delivery of strong content
    • Use an instructional model
    • Create a training programme proposal
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    Environmental Sustainability – A Practical Approach to Greening Your Organisation

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Environmental Sustainability – A Practical Approach to Greening Your Organisation complete with certificate

    Environmental Management Systems (EMS) involve a set of processes and practices that enable an organisation to reduce its environmental impacts and increase its operating efficiency. A well-designed EMS can help an organisation address its regulatory demands in a systematic manner thereby reducing the risk of noncompliance. An EMS can also help address non-regulated issues such as pollution prevention, odour management, water usage and energy conservation. In this course participants will learn about EMS and how it can benefit their organisation. Through the use of a Case Study and information they bring about their own company participants will leave with a draft EMS for their organisation. It will include organisational Environmental Aspect and Impacts and Objectives and Targets for their organisation’s significant environmental impacts.

    Learning Outcomes

    • Define what an Environmental Management System (EMS) is and the benefits of establishing one in your organisation
    • Understand ‘greenwashing’ and ways that there organisation can avoid ‘greenwashing’
    • Know the six KPI areas as defined by the Eco-Management and Audit Scheme (EMAS)
    • Know the steps necessary to develop an EMS
    • Be able to determine the Environmental Impacts and Aspects within an organisation
    • Understand and apply an Environmental Significance standard to organisational Environmental Impacts
    • Set Objectives and Targets for significant organisational environmental impacts
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    Facilitation Skills

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Facilitation Skills complete with certificate

    It is impossible to be part of an organisation today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time. There has been a growing realisation that we have to pay attention to the process elements of meetings if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions. How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators.

    Learning Outcomes

    • Distinguish facilitation from instruction and training
    • Identify the competencies linked to effective small group facilitation
    • Understand the difference between content and process
    • Identify the stages of team development and ways to help teams through each stage
    • Use common process tools to make meetings easier and more productive
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    Leadership Skills for Supervisors – Communication, Coaching, and Conflict

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Leadership Skills for Supervisors – Communication, Coaching, and Conflict complete with certificate

    Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organisation. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This course will give you the skills in communication, coaching, and conflict that you need to be successful.

    Learning Outcomes

    • Learn ways to prioritise, plan, and manage your time.
    • Identify your primary leadership style.
    • Develop some flexibility to use other leadership styles.
    • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
    • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.
  • Sale! a man during a making training stick course task

    Making Training Stick Course

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Making Training Stick Course complete with certificate


    We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day?

    The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session.

    • Strategies that can help learning to stick with the audience in an effective and meaningful way.
    • How to keep learners focused and motivated to absorb material.
    • To develop an effective training style, using appropriate training aids and techniques.
  • Sale! Mentoring for Mentors Training

    Mentoring for Mentors course

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    This course helps people to clarify their own thoughts on the process and develop a model of mentoring that suits their specific context. The course also provides opportunities to tune up the necessary interpersonal skills that are essential for successful mentoring.

    Learning Outcomes:

    • Define the concept on mentoring
    • Differentiate mentoring from other forms of staff support
    • Explain the importance of contracting
    • List the essential skills needed to be a mentor
    • Give effective feedback
    • Discuss the pros and cons of offering advice and guidance
    • Demonstrate common methods of problem-solving
    • Understand what makes mentoring relationships work well
    • List the common errors of helping
    • State the value of being non-judgemental
    • Explore the value & danger of self-disclosure
    • Challenge in a respectful way
  • Sale! self-leadership development program course overview

    Self-Leadership Development Training Course

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Self-Leadership Development Training Course complete with certificate

    Self-leadership puts together taking responsibility for our outcomes, setting a direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organisation. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their behaviour and results, focus, practice, and learning were necessary to achieve their goals. Self-leadership requires a commitment from individuals to decide what they want from life and to do what’s necessary to get the results they want. This course will help participants internalise the four pillars of self-leadership and to make meaningful, empowered choices while taking action to get where they want to go.

    Learning Outcomes

    • Define self-leadership and what it means on an individual level
    • Assume responsibility for their results by understanding who they are, what they want, and how to reach they goals
    • Describe the four pillars of self-leadership
    • Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build self-leadership
  • Sale! man during a task from the survival skills for the new trainer course

    Survival Skills for the New Trainer Course

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Survival Skills for the New Trainer Course complete with certificate

    Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes to their daily activities, but wish to continue contributing to a particular organisation or industry. If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this workshop will help. This course is designed as an exploration of the essential skills that trainers need to develop, and to get you started in the learning process in an interactive and fun environment.

    Learning Outcomes

    • The essential background for trainers to have
    • How being genuine enhances training
    • The elements of good questions
    • How to apply listening skills
    • Rapport building strategies
    • The key skills in a trainer’s toolbox
    • How to identify skill areas for development
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    Team Building – Developing High Performance Teams

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    Team Building – Developing High Performance Teams complete with certificate

    Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? This workshop is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members.

    Learning Outcomes

    • Identify different types of teams.
    • Build teamwork by recognising and tapping into the twelve characteristics of an effective team.
    • Promote trust and rapport by exploring your team player style and how it impacts group dynamics.
    • Recognise the key elements that move a team from involvement to empowerment and how to give these elements to your team.
    • Develop strategies for dealing with team conflict and common problems.
    • Understand how action planning and analysis tools can help your team perform better.