Care Certificate Standard 9 – Dementia Course
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
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Care Certificate Standard 9 – Dementia Course
This one-hour introductory online course builds understanding of dementia in line with Care Certificate Standard 9. It covers the types of dementia, the Mental Capacity Act, good communication techniques and supporting families. It is suitable for care and support workers, healthcare assistants, nurses, social workers and care managers. Learners finish with a quiz and receive a free CPD-accredited certificate, with unlimited retakes available.
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
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Care Certificate Standard 9 – Dementia – Online Course
Course overview
This online course develops a practical understanding of dementia in line with Care Certificate Standard 9. It shows how person-centred approaches can support safety, communication, independence and quality of life for people living with dementia. The course takes approximately one hour, carries 1 CPD point and is CPD accredited.
Please note: This is an introductory, Level 1 course that provides awareness and knowledge of dementia. It does not replace any practical, regulated or role-specific training an employer may require.
What the course covers
• What dementia is
• The Mental Capacity Act
• Understanding the brain
• Types of dementia
• Good communication techniques
• Supporting families
Who is it for?
The course is written at an introductory level and suits anyone who needs dementia training as part of their role, whether for induction, awareness, knowledge enhancement, refresher training or the Care Certificate. It is relevant to professionals in health and social care, including:
• Caregivers and support workers
• Healthcare assistants
• Nurses specialising in dementia care and community dementia nurses
• Social workers
• Occupational therapists
• Care managers
• Advocates
Practical benefits
• Build a clear understanding of how dementia affects thinking and daily living
• Communicate more effectively with people living with dementia
• Support independence, choice and meaningful participation
• Promote dignity, safety and respectful support
• Understand the role of families and how to support them
• Provide evidence of understanding for staff induction
• Gain a free CPD-accredited certificate for professional development
What learners will be able to do
• Explain how dementia can affect cognition and daily living
• Recognise changes in communication, memory and behaviour
• Understand the importance of person-centred care
• Adapt communication to individual needs
• Support independence, choice and meaningful participation
• Recognise environmental factors that can affect wellbeing
• Respond appropriately to distress or changes in presentation
• Promote dignity, safety and respectful support
Is this training a legal requirement?
The supplied information does not state that this training is a legal requirement. The course does include a lesson on the Mental Capacity Act, and it is aligned to Care Certificate Standard 9. Organisations should confirm their own training requirements.
Assessment and certificate
Learners complete a quiz at the end of the course. After passing, they receive a CPD-accredited certificate instantly, which they can download or print at home for free. A hard copy can also be requested for delivery to a home or work address. Unlimited retakes are available for learners who want to improve their grade. The course is allocated immediately after purchase. For organisations buying for others, a complimentary learner management system shows course progress, quiz results and certification, and a compliance matrix supports audits and inspections.

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Why Choose HL Online Training?
Accreditation: Nationally Recognised CPD Accredited Courses
Duration: 1 Hour (Counts Towards CPD Hours)
Access: 24/7 Unlimited Accesses For 12 Months
Evidence: Learning & Certification Remain On The System Indefinitely
Support: Unlimited Dedicated Online Tutor Support
Certificate Cost: Free To Download Online As A PDF. Hard copies Sent To Your Address For £3.99 (Optional)
Exam Type: Online Multiple Choice Assesment
Exam Included: Exam Is Included In The Price
Exam Retakes: Unlimited Retakes At No Extra Cost
Why participate in our course?
Assessment
Once you have completed the learning you will participate in a multiple-choice assessment, a pass mark of 75% is required. The online test is marked automatically, receiving an instant grade. Don’t worry if you don’t pass or want to improve your grade, you can retake the test unlimited times at no extra cost.
Accreditation
HL Online Training Provides continuing professional development (CPD) interactive accredited training courses online for both individuals and businesses in a health and social care environment, allowing you to obtain certified CPD hours.
Certificate
All our courses are accredited by the Continuing Professional Development (CPD) and are nationally recognised. Once you have completed your assessment you will be awarded a free accredited certificate in PDF format which is immediately available. Hard copies of the certificate are available at an additional fee of £5. All evidence of learning and certification will remain on our system for your future reference.
Course Format
The course is delivered online via our bespoke e-learning portal, complete with both online “classroom” style and interactive user-friendly training and downloadable documentation to aid your learning. You can resume or stop your course at any time, remembering the exact point you were at.
Course Duration
This does depend on the level and experience of the individual, as a guide a level 1 takes 1 hour, level 2 takes 2 hours and level 3 takes 3 hours as an average to complete each course. You have 12 months to take the course, however, there is no time limit in which you need to complete the course.
Tutor Support
It’s good to know help is at hand. We take pride in our customer service, offering dedicated tutor support offering you unlimited online email support whilst studying to help answer any questions you may have.
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We offer over 300 online training courses, developed specifically to meet the needs of individuals, health and social care workers to meet both their responsibilities and job roles and are ideal for induction, awareness, knowledge and refresher training.
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Frequently Asked Questions
How do I access my training after I've paid?
Once your purchase is complete, you'll instantly receive a confirmation email containing a link to set up your personal learning account. After a quick setup, you can log in to your student dashboard where your course will be ready and waiting for you. You can access it 24/7 from any computer, tablet, or smartphone with an internet connection.
How long do I have to complete my course?
We understand that everyone learns at a different pace. That's why we provide 12 months of unlimited access to your course materials from the date of purchase. This gives you the flexibility to study whenever it suits you, revisit tricky topics as often as you like, and complete your training without any pressure.
What if I get stuck or need help during my course?
You're never alone on your learning journey. We offer dedicated tutor support via email for any questions you have about the course content. Our expert tutors are industry professionals and aim to respond to all queries within 24 business hours. For technical issues, our friendly support team is also on hand to help.
How am I assessed? Is there a final exam?
Our courses are assessed through a series of short quizzes after each module to check your understanding, followed by a final online multiple-choice exam. You can take the exam whenever you feel ready, right from your student dashboard. Don't worry if you don't pass the first time—free retakes are included to ensure you have every opportunity to succeed.