This course is designed to give you an overview of stress awareness at work. The module explains what stress is and how it is expressed physically and psychologically.
We identify potential causes of stress to yourself and to colleagues, explain how to minimise feelings of stress before it becomes a serious problem and offer some short-term coping strategies for dealing with stress as well as longer-term solutions.
Introduction and Overview: In section one, you will learn what stress is, how it can work for or against you and your potential responses to stress.
Stress in the Workplace:
In section two, we introduce you to work-related stress, demonstrating how to spot problems and showing how stress can be both good or bad.
Risk Factors for Work-Related Stress:
In section three, we look at different risk factors relating to Work-Related Stress and how to minimise them.
Dealing with Stress:
In section four, you will go through some scenarios aimed to help you understand how best to cope with stress.
In section five, we will look at email as a source of stress and we offer some tips on good practice when writing emails.
In section six we offer some links to further information on dealing with work-related stress.