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Sale!
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This one-hour online course helps care staff understand how to receive, record, handle and respond to complaints, with a focus on CQC Regulation 16. It covers accessible and effective complaints systems, appropriate action, complaint monitoring and the role of the CQC. Suitable for induction and refresher training, it ends with an online multiple-choice test and an instant CPD-accredited digital certificate.
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Sale!
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This one-hour online course helps learners recognise the early signs of workplace stress and burnout and apply practical strategies for prevention and self-care. It also looks at organisational causes and the impact on staff turnover. Suitable for healthcare, social care and workplace staff at all levels, it ends with an online multiple-choice test and an instant CPD-accredited digital certificate.
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Sale!
£30.00 Original price was: £30.00.£15.00Current price is: £15.00. + VAT
This one-hour introductory online course explains the Prevent Strategy, extremism and radicalisation, including Contest, vulnerability factors, Notice, Check, Share, Channel referrals and information sharing. It is suitable for education, healthcare, social care, local authority, law enforcement, community and public sector professionals. Learners finish with a quiz and receive a free CPD-accredited certificate.
