Care Certificate Standard 9 – Awareness of Mental Health Course

Original price was: £30.00.Current price is: £15.00. + VAT

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Care Certificate Standard 9 – Awareness of Mental Health Course

This one-hour online Care Certificate Standard 9 course introduces common mental health conditions, including depression, anxiety disorders, phobias, PTSD, psychosis and personality disorders. Learners explore symptoms, treatment, mental health legislation, respectful communication and appropriate support within their role. Suitable for health and social care professionals undertaking induction, refresher training or awareness development, the course includes an online quiz and a free CPD-accredited certificate on successful completion.

Original price was: £30.00.Current price is: £15.00. + VAT

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Care Certificate Standard 9 – Awareness of Mental Health – Online Course

Course overview

This one-hour online course introduces Care Certificate Standard 9 – Awareness of Mental Health. It explores common mental health conditions, their symptoms and treatment, and the importance of recognising when someone may need support. Learners will consider their role in mental health awareness, respectful communication and appropriate responses within health and social care settings. The course is worth 1 CPD point.

Please note: This is an introductory Level 1 awareness course designed to support knowledge and understanding of mental health conditions. It does not replace practical, regulated or role-specific training that an employer may require.

What the course covers

• Your role in mental health awareness and self-assessment
• Depression, including types, symptoms and treatment
• Anxiety disorders, panic attacks and related symptoms and treatments
• Phobias and recognising their features
• Post-traumatic stress disorder (PTSD)
• Psychosis and personality disorders, including Cluster B disorders
• The Mental Capacity Act and its five principles
• Best-interests decisions and deprivation of liberty
• The Mental Health Act, relevant policies and guidance
• Knowledge checks to support learning and understanding

Who is it for?

This introductory Level 1 course is intended for people working in health and social care who need mental health awareness as part of their role. It may be suitable for:

• Caregivers and care support workers
• Support workers and healthcare assistants
• Mental health nurses and community psychiatric nurses
• Social workers and occupational therapists
• Care managers and supervisors
• Advocates and other professionals supporting people with mental health needs

The course may also support induction, refresher training, general awareness and knowledge development, including learning related to the Care Certificate.

Practical benefits

• Develop awareness of common mental health conditions and their symptoms.
• Improve understanding of factors that may affect mental wellbeing.
• Build confidence in communicating respectfully and without stigma.
• Understand the importance of appropriate support and working within role boundaries.
• Recognise when concerns may require escalation or referral.
• Strengthen awareness of mental health legislation, policies and guidance covered in the course.

What learners will be able to do

• Describe key features of common mental health conditions.
• Recognise signs that someone may need support.
• Understand factors that can affect wellbeing or increase risk.
• Communicate in a respectful, non-stigmatising way.
• Identify supportive responses appropriate to their role.
• Recognise situations requiring urgent escalation.
• Understand signposting and referral options.
• Promote dignity, choice and person-centred support.

Assessment and certificate

Learners complete an online quiz at the end of the course. On successful completion, they receive a free CPD-accredited Care Certificate Standard 9 – Awareness of Mental Health course certificate, which can be downloaded or printed. Unlimited exam retakes are available.

Course duration: 1 hour
CPD points: 1
Level: Level 1 (Introductory)
Access: The course is allocated instantly after purchase.

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Why Choose HL Online Training?

Why participate in our course?

Assessment

Once you have completed the learning you will participate in a multiple-choice assessment, a pass mark of 75% is required. The online test is marked automatically, receiving an instant grade. Don’t worry if you don’t pass or want to improve your grade, you can retake the test unlimited times at no extra cost.

Accreditation

HL Online Training Provides continuing professional development (CPD) interactive accredited training courses online for both individuals and businesses in a health and social care environment, allowing you to obtain certified CPD hours.

Certificate

All our courses are accredited by the Continuing Professional Development (CPD) and are nationally recognised. Once you have completed your assessment you will be awarded a free accredited certificate in PDF format which is immediately available. Hard copies of the certificate are available at an additional fee of £5. All evidence of learning and certification will remain on our system for your future reference.

Course Format

The course is delivered online via our bespoke e-learning portal, complete with both online “classroom” style and interactive user-friendly training and downloadable documentation to aid your learning. You can resume or stop your course at any time, remembering the exact point you were at.

Course Duration

This does depend on the level and experience of the individual, as a guide a level 1 takes 1 hour, level 2 takes 2 hours and level 3 takes 3 hours as an average to complete each course. You have 12 months to take the course, however, there is no time limit in which you need to complete the course.

Tutor Support

It’s good to know help is at hand. We take pride in our customer service, offering dedicated tutor support offering you unlimited online email support whilst studying to help answer any questions you may have.

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How our courses work

We offer over 300 online training courses, developed specifically to meet the needs of individuals, health and social care workers to meet both their responsibilities and job roles and are ideal for induction, awareness, knowledge and refresher training.

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Frequently Asked Questions

Once your purchase is complete, you'll instantly receive a confirmation email containing a link to set up your personal learning account. After a quick setup, you can log in to your student dashboard where your course will be ready and waiting for you. You can access it 24/7 from any computer, tablet, or smartphone with an internet connection.

We understand that everyone learns at a different pace. That's why we provide 12 months of unlimited access to your course materials from the date of purchase. This gives you the flexibility to study whenever it suits you, revisit tricky topics as often as you like, and complete your training without any pressure.

You're never alone on your learning journey. We offer dedicated tutor support via email for any questions you have about the course content. Our expert tutors are industry professionals and aim to respond to all queries within 24 business hours. For technical issues, our friendly support team is also on hand to help.

Our courses are assessed through a series of short quizzes after each module to check your understanding, followed by a final online multiple-choice exam. You can take the exam whenever you feel ready, right from your student dashboard. Don't worry if you don't pass the first time—free retakes are included to ensure you have every opportunity to succeed.