Communication course

Original price was: £20.00.Current price is: £9.47. + VAT

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Communication course

This Communication course provides information and opportunities to practise principles of effective communication in a health or social care setting.

By the end of this session you will be able to:

Identify the main reasons why you communicate in your job, and how the way you do it affects individuals and colleagues
Explain the use of appropriate verbal and non-verbal communication in a health or social care setting
Identify when an individual requires assistance with communication aids/technologies and when to take action
Give examples of adjusting to an individual’s communication needs and preferences
Identify barriers to effective communication in health and social care settings and how to overcome them
Practice communication methods that reduce barriers and meet the communication needs and preferences of individuals
Describe what confidentiality means in relation to your role in a health or social care setting

Original price was: £20.00.Current price is: £9.47. + VAT

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Who We Are

HL Online Training is an accredited and trusted leading provider for food hygiene and safety training across the UK, We have extensive experience in various private and public sectors environments.

Our statutory, mandatory and specialist training courses are delivered in line with the relevant UK legislation and recommended practice including the Qualifications and Credits Framework (QCF), Health and Safety Executive (HSE) and the National Institute for Health and Clinical Excellence (NICE).

Providing continuing professional development (CPD) interactive accredited training courses online for both individuals and businesses.

Our online training courses are developed specifically to meet the need of workers to meet both their responsibilities and job roles.

Why participate in our training courses?

The course is online and takes 60 minutes approximately.
You can resume or stop your course at any time, remembering the exact point you were at
The learning can be viewed after the test for future reference.
You have 12 months in which to partake in this course.
All evidence of learning and certification will remain on our system for your future reference.
You are able to access training courses on a desktop, laptop, tablet or mobile device
The module can be used as Induction, Awareness, Refresher and Foundation Training

Assessment

Once you have completed the learning you will participate in a multiple-choice assessment, a pass mark of 75% is required. The online test is marked automatically, receiving an instant grade. Don’t worry if you don’t pass or want to improve your grade, you can retake the test unlimited times at no extra cost.

Accreditation

HL Online Training Provides continuing professional development (CPD) interactive accredited training courses online for both individuals and businesses in a health and social care environment, allowing you to obtain certified CPD hours.

Certificate

All our courses are accredited by the Continuing Professional Development (CPD) and are nationally recognised. Once you have completed your assessment you will be awarded a free accredited certificate in PDF format which is immediately available. Hard copies of the certificate are available at an additional fee of £3.99. All evidence of learning and certification will remain on our system for your future reference.

Course Format

The course is delivered online via our bespoke e-learning portal, complete with both online “classroom” style and interactive user-friendly training and downloadable documentation to aid your learning. You can resume or stop your course at any time, remembering the exact point you were at.

Course Duration

This does depend on the level and experience of the individual, as a guide a level 1 takes 1 hour, level 2 takes 2 hours and level takes 3 hours as an average to complete each course. You have 12 months to take the course, however, there is no time limit in which you need to complete the course.

Tutor Support

It’s good to know help is at hand.

We take pride in our customer service, offering dedicated tutor support offering you unlimited online email support whilst studying to help answer any questions you may have.

Course Compatibility

Our courses utilise a responsive design making it available on your desktop, laptop, tablet or mobile Device. We recommend using the Google Chrome Browser.

Why Choose HL Online Training?

Key Highlights

Type: Online Interactive User-Friendly Training With Downloadable Documentation
Accreditation: Nationally Recognised CPD Accredited Courses
Duration: 1 Hour (Counts Towards CPD Hours)
Access: 24/7 Unlimited Accesses For 12 Months
Evidence: Learning & Certification Remain On The System Indefinitely
Support: Unlimited Dedicated Online Tutor Support

Course Benefits

Certificate: A CPD Accredited Certificate is Instantly Available Upon Completion
Certificate Cost: Free To Download Online As A PDF. Hard copies Sent To Your Address For £3.99 (Optional)
Exam Type: Online Multiple Choice Assesment
Exam Included: Exam Is Included In The Price
Exam Retakes: Unlimited Retakes At No Extra Cost

Why participate in our course?

Testimonials & Reviews

I’ll admit I was a bit sceptical about online training, but the quality of this course was better than many face-to-face classes I’ve taken. The videos were engaging, the resources were comprehensive, and the tutor support was excellent—they answered my questions promptly and with real insight. You can tell the instructors are true experts in their field. A five-star experience from start to finish.
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As a full-time working parent, I thought finding time to study would be impossible. The structure of the training allowed me to learn at my own pace, fitting modules in whenever I had a spare hour. The content was first-class—clear, concise, and immediately applicable to my current role. The quality of the instruction is outstanding. Thoroughly recommended for any busy professional looking to upskill.
⭐⭐⭐⭐⭐

I took a specialised technical course and was blown away by the depth of the material. Complex topics were broken down into manageable, easy-to-understand sections. I had priced up similar training from other providers, and this was not only more affordable but also far more thorough. If you're serious about mastering a new skill, look no further. It's comprehensive, professional, and worth every penny.
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Risk-Free Enrolment: Our Commitment to Quality

Unlimited Access

How our courses work

We offer over 300 online training courses, developed specifically to meet the needs of individuals, health and social care workers to meet both their responsibilities and job roles and are ideal for induction, awareness, knowledge and refresher training.

Frequently Asked Questions

How do I access my training after I've paid?

Once your purchase is complete, you'll instantly receive a confirmation email containing a link to set up your personal learning account. After a quick setup, you can log in to your student dashboard where your course will be ready and waiting for you. You can access it 24/7 from any computer, tablet, or smartphone with an internet connection.

How long do I have to complete my course?

We understand that everyone learns at a different pace. That's why we provide 12 months of unlimited access to your course materials from the date of purchase. This gives you the flexibility to study whenever it suits you, revisit tricky topics as often as you like, and complete your training without any pressure.

What if I get stuck or need help during my course?

You're never alone on your learning journey. We offer dedicated tutor support via email for any questions you have about the course content. Our expert tutors are industry professionals and aim to respond to all queries within 24 business hours. For technical issues, our friendly support team is also on hand to help.

How am I assessed? Is there a final exam?

Our courses are assessed through a series of short quizzes after each module to check your understanding, followed by a final online multiple-choice exam. You can take the exam whenever you feel ready, right from your student dashboard. Don't worry if you don't pass the first time—free retakes are included to ensure you have every opportunity to succeed.

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