Dementia Level 3 Course

Dementia Care Level 3 – Online Course

Course overview
This online course develops practical understanding of dementia and how person-centred approaches can support safety, communication, independence and quality of life. It covers the types of dementia, communication techniques, the Mental Capacity Act 2005, person-centred care planning, working with families, managing difficult behaviour, therapeutic activities and medications. The course takes approximately one hour. It carries 1 CPD point and is CPD accredited.

Please note: This is a Level 3 knowledge-based course delivered online with a short quiz. It does not replace any practical, role-specific or regulated dementia care training, or the medication competency assessment, that an employer may require.

What the course covers
• What dementia is, and the types of dementia
• Communication techniques, including communication needs, barriers, best practices and adapting communication
• Supporting families and working with patients’ families, including helping families through difficult times
• The Mental Capacity Act 2005, including its five principles, the two-stage test and the four-stage test
• Person-centred care, including planning care, assessing risk, promoting wellbeing and access to and review of care plans
• Complaints and ensuring safety
• Good and poor practice, reasonable adjustments and additional legislation
• Diversity in care
• Managing difficult behaviour and therapeutic activities
• Medications

Who is it for?
The course is designed for healthcare professionals, social care workers, caregivers and anyone involved in supporting individuals with dementia. It is suitable for:
• Healthcare professionals who want to improve their knowledge of dementia and their communication with patients
• Caregivers and family members who want practical strategies for supporting loved ones at home and in care settings
• Social care workers and managers who want to understand how to create a dementia-friendly environment in their workplace

It suits those new to dementia care and those refining existing skills.

Practical benefits
• Understand what dementia is and how it affects individuals
• Use person-centred care strategies in everyday practice
• Communicate more effectively with people living with dementia
• Provide emotional and practical support for families and loved ones
• Understand the role of medication in dementia care
• Study online at your own pace on any device
• Retake the quiz as many times as needed
• Gain a CPD-accredited certificate for professional development

What learners will be able to do
• Understand what dementia is and how it can affect cognition and daily living
• Recognise changes in communication, memory and behaviour
• Describe the person-centred approaches used to care for and support a person with dementia
• Adapt communication to individual needs
• Describe how to support interaction, occupation and activity in dementia
• Support independence, choice and meaningful participation
• Identify ways to support equality, diversity and inclusion in dementia care and support
• Describe how to support individuals with dementia to exercise choice and rights
• Recognise environmental factors that can affect wellbeing
• Respond appropriately to distress or changes in presentation
• Promote dignity, safety and respectful support
• Understand the administration of medication and the wellbeing of individuals with dementia

Assessment and certificate
There is no formal exam. Learners complete a short online quiz at the end of the course, and can retake it as many times as they need. After successfully completing it, they can download a CPD-accredited certificate straight away. The course is self-paced and online, so it can be started and finished whenever it suits the learner, on any device.