Duty Of Care course

Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

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Duty Of Care course

This session aims to encourage health and social care staff to think about their responsibility to the people in their care and themselves, colleagues, employers and members of the public so that they are always acting in the best interests of others and not acting in ways that result in harm or failing to act which results in harm.

The session will also give health and social care staff the opportunity to reflect on some examples of situations where staff should raise concerns and act in the best interest of others and this includes understanding where an individual’s rights conflict with the plans set out by health and social care staff.

By the end of this session you will be able to:

  • Define ‘duty of care’
  • Describe how duty of care contributes to safe practice
  • Explain how dilemmas may arise between the duty of care and an individual’s rights
  • Describe how comments and complaints can improve the quality of service and the importance of learning from this feedback
  • Define the following terms: adverse events, incidents, errors and near misses
  • Describe how to deal with adverse events, incidents, errors and near misses
  • Briefly discuss the legislation relevant to reporting adverse events, incidents, errors and near misses
  • Briefly describe the factors that contribute to and cause confrontation
  • Briefly discuss how communication skills can be used to solve problems and reduce the likelihood or impact of confrontation
  • Briefly describe how to assess and reduce risks in confrontational situations

Course Highlights

Type: Online Interactive User-Friendly Training With Downloadable Documentation

Accreditation: Nationally Recognised CPD Accredited Courses

CPD:  Counts Towards CPD Hours

Access: 24/7 Unlimited Accesses For 12 Months

Evidence:  Learning & Certification Remain On The System Indefinitely

Support: Unlimited Dedicated Online Tutor Support

 

Exam & Assesment

Certificate: A CPD Accredited Certificate is Instantly Available Upon Completion

Certificate Cost:  Free To Download Online As A PDF. Hard copies Sent To Your Address (Optional Payment)

Exam Type: Online Multiple Choice Assesment

Exam Included: Exam Is Included In The Price

Exam Retakes: Unlimited Retakes At No Extra Cost

Who we are

We are an accredited and trusted leading provider across the UK. We have extensive experience in various private and public sectors environments.

Our statutory, mandatory and specialist training courses are delivered in line with the relevant UK legislation and recommended practice including:

  • Continuing Professional Development (CPD)
  • Health and Safety Executive (HSE)
  • Qualifications and Credits Framework (QCF)

The online nature of the courses means that they are affordable, but do not compromise the quality.

We offer over 100 online training courses, developed specifically to meet the needs of individuals, health and social care workers to meet both their responsibilities and job roles and are ideal for induction, awareness, knowledge and refresher training.

Why participate in our course?

Assessment

Once you have completed the learning you will participate in a multiple-choice assessment, a pass mark of 75% is required. The online test is marked automatically, receiving an instant grade. Don’t worry if you don’t pass or want to improve your grade, you can retake the test unlimited times at no extra cost.

Accreditation

HL Online Training Provides continuing professional development (CPD) interactive accredited training courses online for both individuals and businesses in a health and social care environment, allowing you to obtain certified CPD hours.

Certificate

All our courses are accredited by the Continuing Professional Development (CPD) and are nationally recognised. Once you have completed your assessment you will be awarded a free accredited certificate in PDF format which is immediately available. Hard copies of the certificate are available at an additional fee of £5. All evidence of learning and certification will remain on our system for your future reference.

Course Format

The course is delivered online via our bespoke e-learning portal, complete with both online “classroom” style and interactive user-friendly training and downloadable documentation to aid your learning. You can resume or stop your course at any time, remembering the exact point you were at.

Course Duration

This does depend on the level and experience of the individual, as a guide a level 1 takes 1 hour, level 2 takes 2 hours and level 3 takes 3 hours as an average to complete each course. You have 12 months to take the course, however, there is no time limit in which you need to complete the course.

Tutor Support

It’s good to know help is at hand.

We take pride in our customer service, offering dedicated tutor support offering you unlimited online email support whilst studying to help answer any questions you may have.

Course Compatibility

Our courses utilise a responsive design making it available on your desktop, laptop, tablet or mobile Device. We recommend using the Google Chrome Browser

 

Information

How our courses work

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How it works:

Assessment & Certification

You will be given a multiple-choice exam available at the end of the learning, you will be graded. On a pass mark of 70% or higher a certificate is issued.

You may retake the test at your convenience at no additional cost.

On completion of the exam, a free certificate is instantly available for you to download or print.

A hard copy certificate printed on certificate grade paper can be purchased for a nominal fee via your learner dashboard and are dispatched within three working days to your address. Please note at this time we currently only mail certificates to the United Kingdom. 

Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

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