Information Governance Training Course

Information Governance – Online Course

Course overview
This online course introduces information governance and its importance in protecting confidential information, maintaining secure records and supporting responsible data handling. Learners explore confidentiality, the six Caldicott Principles, the General Data Protection Regulation (GDPR), data breach reporting, secure passwords and procedures for handling information requests. The course is suitable for induction, awareness and refresher training across healthcare and other professional settings. It takes approximately two hours to complete and is worth two CPD points.

Please note: This Level 2 introductory course provides knowledge of information governance principles and good practice. It does not replace any practical, regulated or role-specific training an employer may require.

What the course covers
• Introduction to information governance and key concepts
• The six Caldicott Principles
• Confidentiality and protecting sensitive information
• General Data Protection Regulation (GDPR)
• GDPR requirements
• Data breach reporting and appropriate reporting procedures
• Keeping information secure
• Creating and using strong passwords
• Records and notes
• Patient notes and the destruction of records
• Freedom of Information (FOI) requests
• Guidelines for responding to FOI requests
• Subject Access Requests
• Social media and appropriate use guidelines

Who is it for?
This course is designed for individuals who handle, manage, protect or oversee access to information as part of their work. It is suitable for:
• Healthcare professionals, including doctors, nurses and healthcare administrators
• NHS staff and other healthcare workers
• Data protection officers and compliance managers
• IT security and information technology personnel
• Legal and regulatory compliance professionals
• Human resources managers and training coordinators
• Staff responsible for records, confidentiality and information security
• Employees undertaking induction, awareness or refresher training

Practical benefits
• Improve understanding of confidentiality and responsible information handling
• Recognise the importance of protecting personal and sensitive data
• Understand key information governance principles and GDPR requirements
• Develop awareness of data breach reporting procedures
• Apply good practice when managing records and notes
• Understand how Freedom of Information requests and Subject Access Requests are addressed
• Recognise the importance of secure passwords and information security
• Support consistent information governance practices in the workplace
• Receive a free CPD-accredited certificate after successfully completing the assessment

What learners will be able to do
• Explain the core principles and terminology associated with information governance
• Recognise the importance of information governance in everyday work
• Identify common risks and concerns relating to information handling
• Understand individual responsibilities and professional role boundaries
• Apply appropriate confidentiality and information security practices
• Understand the importance of reporting data breaches
• Recognise the procedures associated with information requests
• Communicate effectively when information governance concerns arise
• Identify when further advice, reporting or escalation may be necessary

Is this training a legal requirement?
The course covers information governance topics relating to the General Data Protection Regulation (GDPR), confidentiality, data breach reporting and information requests. The supplied information also states that, under the Core Skills Training Framework (CSTF), staff in England who routinely access information should receive refresher training or assessment annually. The specific course itself is not identified as a legal requirement. Employers should determine the training and assessment arrangements applicable to their staff and responsibilities.

Assessment and certificate
Learners complete an online quiz after studying the course material. Unlimited assessment retakes are available. On successful completion, learners receive a free CPD-accredited certificate that can be downloaded or printed at home. A hard-copy certificate can also be requested. The course is delivered online, takes approximately two hours to complete and provides immediate access after purchase.