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  • Sale! Online Communication Training Course

    Communication (NHS & Health & Social Care) course

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    This communication course aims to educate the learner in appropriate forms of verbal and nonverbal communication.

    Learning Outcomes: 

    • Be aware of how communication should be carried out within their role
    • Understand how the way they communicate impacts upon patients and colleagues
    • Know what form of communication is deemed as appropriate
    • Know what communication aids are available when need should arise, and be able to identify when help is required with communicating
    • Have knowledge and understanding of confidentiality

  • Sale! Online Certified Communication Course

    Communication course

    Original price was: £20.00.Current price is: £9.47. £11.36 Inc VAT

    This Communication course provides information and opportunities to practise principles of effective communication in a health or social care setting.

    By the end of this session you will be able to:

    • Identify the main reasons why you communicate in your job, and how the way you do it affects individuals and colleagues
    • Explain the use of appropriate verbal and non-verbal communication in a health or social care setting
    • Identify when an individual requires assistance with communication aids/technologies and when to take action
    • Give examples of adjusting to an individual’s communication needs and preferences
    • Identify barriers to effective communication in health and social care settings and how to overcome them
    • Practice communication methods that reduce barriers and meet the communication needs and preferences of individuals
    • Describe what confidentiality means in relation to your role in a health or social care setting