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  • A managers guide to using the system (Overview)

    I have drafted a guide on how to use our system. Please watch this training video overview. It is broken down into smaller sections below for your convenience. You can access the training system here https://hlservices.psittacus-ble.co.uk/login Should you have any issue logging in please reset your password or select “Create A New Password” from the login page and your details…

    Read More A managers guide to using the system (Overview)Continue

  • How do I request a refund

    Please can you provide the following information via email to [email protected] Date of course purchase: Course title to be refunded: Learner email address: Learner name: Which website was the purchase made: Reason for refund:

    Read More How do I request a refundContinue

  • Is the site secure for payments made?

    Secure Payments can be made by all major debit or credit cards via our Secure Servers We use Stripe to process payments, offering the most stringent level of certification available in the payments industry

    Read More Is the site secure for payments made?Continue

  • Is the exam included in the price?

    The exam is included in the price. Exam retakes – We offer unlimited retakes at no extra cost.

    Read More Is the exam included in the price?Continue

  • Do I get reports and an audit trail?

    All evidence of learning and certification will remain in our system for your future reference, easily keeping track of candidates. An audit trail is easily accessible with training logs A learner matrix is also available detailing dates of course access, progression, grade, amount of attempts and login times. You have access to this saving you both…

    Read More Do I get reports and an audit trail?Continue

  • How do I get in contact?

    We take pride in our customer service, offering dedicated Support via email ([email protected])

    Read More How do I get in contact?Continue

  • What are the key management functions available?

    Administrative access to your learner profiles Option to set the pass rate and grading Discretionary control for the number of resits on a course Easily add your own company policies and procedures Certification management with instant access to learner Certificates Options for certificate download available to the learner or just the organisation Records & Files…

    Read More What are the key management functions available?Continue

  • What format and types of courses are available?

    Elearning –  This means using a computer or laptop to deliver part of, or all of, a course, whether it’s in a school, part of your mandatory employee training, or to further your own career at home. E-Books – E-Books are electronic versions of e-learning courses, usually in PDF form, which can be read on a computer,…

    Read More What format and types of courses are available?Continue

  • Do I need a class room, room hire or a trainer to deliver the courses?

    We reduce the cost of delivering learning – no room hire, trainer or travel expenses

    Read More Do I need a class room, room hire or a trainer to deliver the courses?Continue

  • Can I leave my course half way through?

    You have the ability to control the pace of learning. The course features automatic bookmarking allowing learners to take a break and return to the learning at the point they left off.

    Read More Can I leave my course half way through?Continue

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© All rights reserved HL Online Training Limited | Company Number: 10949990 | VAT Registration: 276699336

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Subscribe now

Subscribe to our newsletter for exclusive insights, offers, and the latest course updates!

Main Menu
  • Testimonials
  • Blog
  • Contact Us
  • Training Login
  • Privacy & Cookie Policy
  • Cancellation and Refund policy
  • Terms and Conditions Of Use
Main Menu
  • Affordable Online Training Courses
  • Allied Health Professionals CSTF Aligned Online Training Courses
  • Care Certificate online
  • Cheap Online Training Courses
  • Clinical Observations Skills Online Training Courses (CSTF)
  • CPD Courses Online
  • Dental Nurses & Technicians CSTF Aligned Online Training Courses
  • Dentists & Orthodontists CSTF Aligned Online Training Courses
  • Doctors CSTF Aligned Online Training Courses
  • Domiciliary Workers & Care Staff Online Training Courses (CSTF)
Main Menu
  • Free Care Certificate
  • Free Health and Social Care Online Training Courses
  • General Practitioners GPs CSTF Aligned Online training Courses
  • Healthcare Assistants CSTF Aligned Online Training Courses
  • Mandatory & Specialist Health and Social Care Training
  • Non-Clinical CSTF Aligned Online Training Courses
  • Nurses CSTF Aligned Online Training Courses
  • CPD Online Training Courses With Certificate
  • Residential & Nursing Home Care Staff Online Training Courses (CSTF)

© All rights reserved HL Online Training Limited | Company Number: 10949990 | VAT Registration: 276699336

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