Health Care

Showing 17–32 of 132 results

  • Sale! Online Communication Training Course

    Communication (NHS & Health & Social Care) course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This communication course aims to educate the learner in appropriate forms of verbal and nonverbal communication.

    Learning Outcomes: 

    • Be aware of how communication should be carried out within their role
    • Understand how the way they communicate impacts upon patients and colleagues
    • Know what form of communication is deemed as appropriate
    • Know what communication aids are available when need should arise, and be able to identify when help is required with communicating
    • Have knowledge and understanding of confidentiality

  • Sale! Online Certified Communication Course

    Communication course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This Communication course provides information and opportunities to practise principles of effective communication in a health or social care setting.

    By the end of this session you will be able to:

    • Identify the main reasons why you communicate in your job, and how the way you do it affects individuals and colleagues
    • Explain the use of appropriate verbal and non-verbal communication in a health or social care setting
    • Identify when an individual requires assistance with communication aids/technologies and when to take action
    • Give examples of adjusting to an individual’s communication needs and preferences
    • Identify barriers to effective communication in health and social care settings and how to overcome them
    • Practice communication methods that reduce barriers and meet the communication needs and preferences of individuals
    • Describe what confidentiality means in relation to your role in a health or social care setting
  • Sale! Complaints Handling Training Course

    Complaints Handling course

    Original price was: £20.00.Current price is: £9.47. + VAT

    In this Complaints Handling course, we’ll be looking at how to achieve good customer service responding to any complaints, the complaints handling process, and how to identify incidents and errors.

    • Agreed Ways of Working: Complaints and Incidents
    • Complaints and how to respond
    • Complaints handling process
    • Formal complaints
    • Recognising incidents, errors and near misses
    • Module summary

    You will learn the following:

    • Demonstrate how to respond to comments and complaints in line with legislation and agreed ways of working;
    • Describe who to ask for advice and support in handling comments and complaints;
    • Explain the importance of learning from comments and complaints to improve the quality of service;
    • Describe how to recognise adverse events, incidents, errors and near misses;
    • Explain what you must and must not do in relation to adverse events, incidents, errors and near misses.
    • Identify the legislation and agreed ways of working in relation to reporting any adverse events, incidents, errors and near misses.
  • Sale! Conflict Resolution NHS and Healthcare Course

    Conflict Resolution (NHS Health & Social Care) course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This Conflict Resolution course provides an introduction to being able to recognise conflict, as well as resolve it in the correct manner.

    Learning Outcomes:

    • Know the difference between a verbal attack and a non-verbal attack
    • Identify when there is conflict within the workplace
    • Know and understand why this conflict resolution training is important

  • Sale! Online Conflict Resolution Training Course

    Conflict Resolution course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This session provides an introduction to the Conflict Resolution course. In this session you will see why it is so important to be able to diffuse conflict that sometimes occurs in healthcare settings.

    By the end of this session you will be able to:

    • Explain why it is important for people who work in healthcare to have training in conflict resolution
    • Differentiate between physical and non-physical assault
    • Determine whether you are at risk of experiencing conflict in your role in healthcare
  • Sale! Consent NHS & Healthcare Training Course

    Consent in Health & Social Care Training Course

    Original price was: £20.00.Current price is: £9.47. + VAT

    The Consent in Healthcare Training course aims to help learners understand the key principles of valid consent, the occasions when consent must be sought and how health and social care staff can include children and young people in the decision-making process using ‘Gillick competence’ as a guide.

    By the end of this session you will be able to:

    • Define ‘consent’ and be able to explain the criteria required for consent to be valid
    • Explain why it is necessary to get valid consent from a person
    • Describe who can seek consent from a person
    • Explain when it is necessary to seek valid consent from a person
    • Describe the different ways individuals can give or refuse consent
    • Identify some examples of effective communication about a proposed action, treatment or care
    • Describe the implications of providing insufficient information about a proposed action, treatment or care
    • Discuss the individual’s right to refuse consent and appropriate ways to respond to this refusal
  • Sale! overview of the Level 3 Medication Online Course

    Control and Administration of Medication Level 3 Course

    Original price was: £30.00.Current price is: £14.90. + VAT

    The Control and Administration of Medication Level 3 Course is a comprehensive online training programme designed to equip managers and senior care staff with the essential knowledge required for the safe control, handling, and administration of medicines within social and domiciliary care environments in the UK.

    This course is specifically tailored for individuals who will be responsible for supervising or directly undertaking the administration of medicines in their specific care setting, ensuring adherence to current legal requirements and best practice guidelines.

    Key Features and Validation

    • Target Audience: Managers, senior care workers, and other designated staff.

    • Purpose: To provide the theoretical knowledge necessary to safely manage and administer medication.

    • UK Standard Alignment: This course fully meets and covers the entirety of the Learning Outcomes for the “Knowledge Set for Medication” as defined by Skills for Care and Development in 2005.

    Pathway to Competency

    Successful completion of the course involves two components:

    1. Theoretical Component: Successful completion of the online course, which verifies the individual’s knowledge.

    2. Practical Component: Following the online course, the individual must be observed by a designated person to prove their competency in administering a range of medicines in practice.

      • A downloadable proforma is provided to registered students to help document this practical assessment.

      • Upon successful completion of both the theoretical and practical components, a manager may formally recognise an individual as a person designated for the administration of medicines.

    Learning Outcomes (Knowledge Focus)

    The course aims to ensure participants can:

    • Legislation and Guidance: Describe the key legislation and guidance relevant to the safe handling of medicines in the UK.

    • Organisational Policy: Identify how organisational policies and procedures are crucial for maintaining the safe handling of medicines.

    • Prescribing and Dispensing: Outline the complete process for the prescribing, dispensing, obtaining, and checking of medicines across different care settings and for both medical and non-medical staff.

    • Support and Confidentiality: Outline the range of support and guidance available regarding medicines, and explain the critical importance of confidentiality concerning an individual’s medication disclosure.

    • Types and Classification: Identify the types, purpose, and classification of medicines commonly administered.

    • Administration Routes and Competence: Explain the various routes by which medicines may be administered, the specific rules that relate to each method, and the necessary level of competence required.

    • Adverse Effects and Reporting: Outline the importance of checking for, recognising, and reporting effects that may occur due to an adverse reaction, a contraindication, or an interaction between medicines.

    • Consent and Risk Assessment: Explain the necessity of gaining consent and undertaking a risk assessment before the self-administration or secondary administration (by care staff) of medicines.

    • Preparation and Accuracy: Describe the importance of meticulous preparation for and administration of medicines to ensure accuracy.

    • Recording: Identify the importance of accurate recording for both the administration and refusal of medicines, as well as for documenting any administration errors.

    • Storage and Disposal: Recognise the requirements for ensuring the accuracy and validation of safe storage and recording of medicines, as well as the procedures for their safe disposal.

  • Sale! Coshh Online Training Course

    Control of Substances Hazardous to Health – COSHH course

    Original price was: £20.00.Current price is: £9.47. + VAT

    The COSHH Regulations (2002) are designed to protect people against risks to their health when dealing with or being exposed to hazardous substances. The COSHH training course is designed for candidates who handle chemicals as part of their daily work. The COSHH course is ideal for induction or refresher training to the new regulations. Attendees of this COSHH training course will gain under-pinning knowledge of the below issues and therefore will be able to implement this in their specific work area.

    Learning Outcomes:

    • Regulations that control the use of hazardous substances
    • Substances hazardous to health
    • Potential effects
    • Risk assessment control measures
    • CHIPS Regulations
    • Procedures for using hazardous substances
    • Bleeding
    • Common workplace injuries
  • Sale! Counter fraud in the NHS Course

    Counter Fraud In The NHS course

    Original price was: £20.00.Current price is: £9.47. + VAT

    Fraud can have a substantial impact on a business, no matter what size it is. The two most basic types of fraud are a misappropriation of assets by employees and fraudulent financial reporting by management, whereby misleading or inaccurate financial information is disseminated to investors, stakeholders and the public. The first type of fraud often happens without management knowledge, and the second type is often unknown to employees. Both can devastate a company. This course will help anyone looking to learn more about counter-fraud in the NHS.

    Learning Objectives
    • Gain an understanding of what fraud is
    • Examine fraud by failing to disclose information
    • Examine how and why one might Contact a Counter Fraud Specialist
    • Examine the National Fraud Initiative (NFI)
  • Sale! Data Protection Online Course

    Data Protection course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This Data Protection course has been developed to provide you with an understanding of the issues surrounding data protection in the workplace. It covers the legal requirements of the Data Protection Act and suggestions for keeping your own data safe.

    Learning Outcomes:

    • Why protect data?
    • Obtain data fairly and lawfully
    • Process data for specified purpose
    • Accurate and up-to-date data
    • Adequate, relevant and not excessive
    • Do not keep data for longer than necessary
    • Process data as per data subject rights
    • Keep data secure
    • Do not transfer data outside EEA
    • Keep your own data safe
  • Sale! Dementia an Understanding Course

    Dementia – An Understanding course

    Original price was: £20.00.Current price is: £9.47. + VAT

    On our Dementia An Understanding course, the learner will become familiar with the person-centred approach to dementia. By the end of the course, the learner will have a knowledge of dementia and what it involves. The learner will learn about diet and communication techniques for the person with dementia.

    Course Outline:

    • Understanding dementia
    • Treatments and drugs available
    • Practical help available
    • Care for people with dementia
    • Prevention and redirection techniques
  • Sale! Online Dementia Clinical Guidelines Course

    Dementia – Clinical Guidelines course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This course on Dementia has been designed to help you understand what delirium is, the clinical guidelines for managing delirium and the clinical guidelines for managing dementia. This has been developed using the latest guidance from the medical and nursing Royal Colleges, the Department of Health and the National Institute of Health and Clinical Excellence (NICE)

    1 – Delirium
    2 – Clinical guidelines for managing delirium
    3 – Clinical guidelines for managing dementia

  • Sale! Dementia Dealing with Challenging Behavior Course

    Dementia – Dealing with Challenging Behavior course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This course on Dementia has been designed to help you understand about dealing with agitation, psychosis and depression in people with dementia and also how to deal with challenging behaviours using a person-centred approach.

    This has been developed using the latest guidance from the medical and nursing Royal Colleges, the Department of Health and the National Institute for Health and Clinical Excellence (NICE).

    Course Contents :

    • Cognitive tests
    • Agitation and psychosis
    • Depression and dementia
    • Supporting Carers
    • Dealing with challenging behaviours using a person-centred approach
    • Identifying solutions
  • Sale! E Learning Module on Dementia

    Dementia – Interventions for Cognitive and Non-Cognitive course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This e-learning module on Dementia has been designed to help you understand the clinical guidelines for managing dementia, interventions for cognitive symptoms, interventions for comorbid emotional disorders, palliative care issues and drug treatments.
    This has been developed using the latest guidance from the medical and nursing Royal Colleges, the Department of Health and the National Institute of Health and Clinical Excellence (NICE)

    Learning Objectives:

    • Clinical guidelines for managing dementia
    • Interventions for cognitive symptoms and maintenance of function
    • Interventions for comorbid emotional disorders
    • Palliative care, pain relief and care at the end of life
    • Drug treatments
  • Sale! Online Course to Understand Dementia

    Dementia – Types of Dementia course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This course on Dementia has been designed to help you understand what dementia is, the different types of dementia, how to diagnose dementia and how to care for people with dementia. This has been developed using the latest guidance from the medical and nursing Royal Colleges, the Department of Health and the National Institute for Health and Clinical Excellence (NICE).

    Learning Outcomes:

    • Dementia
    • Types of dementia
    • The social model of dementia
    • Comorbidities
  • Sale! Online Dementia Awareness Course

    Dementia Awareness (NHS Health & Social Care) course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This Dementia Awareness course is an introduction for anyone who works within the health and social care sector, be it clinical healthcare workers, or those non-clinical roles such as volunteers, support workers, caterers, porters, and so on. This is a valuable way in which those working within the sector can gain a greater knowledge and understanding of those living with dementia. The aspects included will be the types of dementia someone can suffer from, their symptoms, and what can be done to support them on a daily basis, as well as help and understand the long term.

    Learning Outcomes:

    • Name the various types of dementia
    • Know what each type of dementia looks like
    • Understand the best ways of communicating with those who have dementia
    • Understand the effect dementia has on the individual, as well as the impact it can have on their family and others around them
    • Identify the places where further help and information for both sufferers and their families can be found