Showing 209–224 of 280 results
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
This session provides an introduction to infection prevention and control and has been specifically written for experienced healthcare assistants and clinical staff.
By the end of this session you will be able to:
- Explain what a healthcare-associated infection (HCAI) is and how these infections spread
- Describe the impact healthcare-associated infections have on patients and your duty of care to patients
- Describe how healthcare staff can help prevent infections from spreading
- Explain when your own personal health may pose a risk of infection to patients
What is Primary & Secondary Care?
Primary care is the first point of contact for someone when they contract an illness, suffer an injury or experience symptoms that are new to them. It is generally regarded as the ‘gateway’ to receiving more specialist care. This contact will be with a GP, Dentist or Optician.
Secondary care is a patient who has been provided with primary care may be referred to a secondary care professional – a specialist with expertise on the patient’s issue. These are consultant-led services which include psychology, psychiatry and orthopaedics.
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
This session provides an introduction to infection prevention and control and has been specifically written for non-clinical staff such as healthcare assistants who are new to the role, porters, administrative staff, receptionists, laundry and cleaning staff, carers and volunteers.
Some non-clinical staff, for example, more experienced healthcare assistants, may require more detailed training and may need to supplement their learning by completing the Infection Prevention and Control for Clinical Staff course which is more detailed.
Learning Outcomes:
- Explain what a healthcare-associated infection (HCAI) is and how these infections spread
- Describe the impact healthcare-associated infections have on patients and your duty of care to patients
- Describe how healthcare staff can help prevent infections from spreading
- Explain when your own personal health may pose a risk of infection to patients
What is Primary & Secondary Care?
Primary care is the first point of contact for someone when they contract an illness, suffer an injury or experience symptoms that are new to them. It is generally regarded as the ‘gateway’ to receiving more specialist care. This contact will be with a GP, Dentist or Optician.
Secondary care is a patient who has been provided with primary care may be referred to a secondary care professional – a specialist with expertise on the patient’s issue. These are consultant-led services which include psychology, psychiatry and orthopaedics.
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
This introductory course is designed specifically for Primary Care workers, working on the front line in the healthcare sector. The main parts of the course cover the practicalities of moving and handling in the workplace, specifically for patients.
Learning Outcomes:
- Know the legislation for moving and handling within the workplace
- Know how to do a patient risk assessment, why this should be done, and understand the patient’s needs when being moved and handled
- Know how to carry out a patient assessment within Primary Care
What is Primary & Secondary Care?
Primary care is the first point of contact for someone when they contract an illness, suffer an injury or experience symptoms that are new to them. It is generally regarded as the ‘gateway’ to receiving more specialist care. This contact will be with a GP, Dentist or Optician.
Secondary care is a patient who has been provided with primary care may be referred to a secondary care professional – a specialist with expertise on the patient’s issue. These are consultant-led services which include psychology, psychiatry and orthopaedics.
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
This introductory course is designed specifically for Primary Care workers, working on the front line in the healthcare sector. The main parts of the course cover the practicalities of moving and handling in the workplace, specifically for patients.
Learning Outcomes:
- Know the legislation for moving and handling within the workplace
- Know how to do a patient risk assessment, why this should be done, and understand the patient’s needs when being moved and handled
- Know how to carry out a patient assessment within Primary Care
What is Primary & Secondary Care?
Primary care is the first point of contact for someone when they contract an illness, suffer an injury or experience symptoms that are new to them. It is generally regarded as the ‘gateway’ to receiving more specialist care. This contact will be with a GP, Dentist or Optician.
Secondary care is a patient who has been provided with primary care may be referred to a secondary care professional – a specialist with expertise on the patient’s issue. These are consultant-led services which include psychology, psychiatry and orthopaedics.
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
This course looks at the ways in which a patient’s privacy and dignity can either be supported and maintained or undermined, within the healthcare sector. It will provide case studies, which can then be analysed and discussed.
Learning Outcomes:
- Know exactly what is meant by Privacy and Dignity within health and social care
- Know how to keep the privacy and dignity of patients
- Understand the process of keeping information confidential, and when it is permitted to break such confidentiality
- Know how to make the correct decisions in dealing with cases involving privacy and dignity
- Know how to support patients in making their own decisions, as well as encourage others to participate in their care
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Process Improvement with Gap Analysis complete with certificate
Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there.
This course will give you the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organization to the next level.
- Define the term “gap analysis”
- Identify different types of gap analyses
- Perform all stages of the gap analysis process
- Create a gap analysis report
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Project Management – All You Need to Know Online Course complete with certificate
Project management is no longer only for mega projects worth hundreds of thousands of dollars. Small projects can benefit from project management tools. These time tested tools can help you to get that small project done well, done under budget, and done on time. This workshop is not intended for those looking to be certified as project managers but rather for those who complete projects at work from time to time.
In this course, you will gain experience using the most common project management execution tools from Project Tracking Forms, Risk Monitoring Tables to Communications Plans, Change Request Forms, Issues Logs and Lessons Learned Forms. Your small projects will be more successful than ever!
- Understand what is meant by a project.
- Know how to use simple tools to keep your project on track and on task while identifying risks.
- Be able to develop a simple small project communications plan.
- Understand simple tools to manage change and issues in your small project.
- Know how to conduct an effective status meeting.
- Be able to close out a project and determine lessons learned.
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Project Management Fundamentals complete with certificate
Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, done under budget, and done on time.
This course is not intended to take you from a supervisory or administrative position to that of a project manager. However, these topics will familiarize you with the most common terms and practices in terms of working on projects.
- Describe what is meant by a project
- Explain what project management means
- Identify benefits of projects
- Identify the phases of a project’s life cycle
- Sell ideas and make presentations related to pitching a project
- Prioritize projects
- Begin conceptualizing your project, including goals and vision statements
- Use project planning tools
- Contribute to creating a Statement of Work
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Sale!

£30.00 Original price was: £30.00.£0.00Current price is: £0.00. + VAT
Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to regular job duties, people are often expected to take on extra assignments and to get that additional job done well, done under budget, and done on time.
This course is not intended to take participants from a supervisory or administrative position to that of a project manager. However, these three days will familiarize them with the most common terms and the most current thinking about projects.
In this course, you will walk participants through the nuts and bolts of project management, from setting priorities to controlling expenses and reporting on the results. They may still have to cope with the unexpected, but they’ll be better prepared.
Understand what is meant by a project.
Recognize what steps must be taken to complete projects on time and on budget.
Sell ideas and make presentations.
Use simple techniques and tools for planning and tracking a project.
Use methods for keeping the team focused and motivated.
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Public Relations Boot Camp complete with certificate
The field of public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to be clear, concise, and accurate while being completely appropriate for the situation has not changed, however. In this comprehensive course, learn how to determine the type of information required, to approach PR strategically, create compelling releases, and manage your media relations.
- Apply the different purposes to strategic vs. tactical PR
- Design a PR strategy
- Develop strong relationships with reporters and journalists
- Take their communication skills to a higher level
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Public Speaking Course – Speaking Under Pressure Training – complete with Certificate
This course has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization.
Speaking under pressure, or thinking on your feet, means being able to quickly organize your thoughts and ideas, and then being able to convey them meaningfully to your audience to modify their attitudes or behaviour. It applies to formal speeches as well as everyday business situations.
It requires presence of mind, goal orientation, adaptation, and judgment. It also requires differentiating between oral and written communications.
Our online Public Speaking Course is aimed at improving your skills and learning some new techniques which will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information.
- Apply quick and easy preparation methods that will work whether you have one minute or one week to prepare.
- Prepare for questions, even before you know what those questions will be.
- Overcome nervousness that you may have when speaking in front of a group, particularly if the group is not sympathetic to what you have to say.
- Use presentation techniques that establish your credibility and get people on your side.
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Purchasing and Procurement Basics complete with certificate
Purchasing and procurement functions are about much more than bringing goods and services into an organization. They are the foundation of strong, collaborative relationships with suppliers. Since many companies source products from around the globe more frequently than ever, a procurement manager needs strong capabilities. These skills cannot just be learned on the job: they need to be taught. As well, the value of procurement is now recognized as an integral part of cost control within the organisation.
In this course, you’ll learn the basics of procurement, including what a supply chain looks like, the purchasing cycle, essential tools and strategies for making the best purchasing relationships work, managing bids, and more.
- Describe what a supply chain is
- Describe their procurement department’s role within the organization
- Understand the principles of the purchasing cycle
- Apply the steps needed for managing a competitive bid process, from the request for proposals or qualifications through to negotiating the contract
- Identify what it takes to set up a competitive bid for a contract
- Defend their position on why a particular supplier should be selected based on an evaluation strategy
- Be responsible for managing supplier performance, including controlling quality and setting and monitoring standards
- Apply the tools of the procurement trade, from PC-based applications to cloud-based solutions
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
This one-day course is not just aimed at Reablement workers but is useful for those carers who may take over the care of some partially re abled clients who will need to maintain the gains by knowing when to ‘do for’ and when to ‘do with’.
Learning Outcomes:
- Create a shared understanding of what is meant by the term reablement
- Understand the benefits and drawbacks of independence
- Describe the merits and demerits of doing for, doing with and not doing.
- Discuss the principles of sensible risk management
- Identify the: physical, psychological, social & spiritual blockages that can impede recovery
- Appreciate how respecting personal choices increases motivation
- Learn how to deal with resistance
- Explore what interventions increase personal confidence
- Demonstrate how to give effective feedback
- Create a person-centred reablement care plan
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Research Skills complete with certificate
In this age of information overload, it can be hard to know where to find good information that you can trust. If you’re doing research for an important project, report, or proposal, how do you find information that you can count on? This course will teach you how to research any topic using a number of different tools. We will start with basic techniques, such as reading, memory recall, note-taking, and planning. We will also talk about creating different kinds of outlines for different stages of your project, and how to move from the outline to actual writing, editing, and polishing. Most importantly, we will talk about how to use all kinds of sources, including a library’s Dewey Decimal System, journals, and the Internet. After you complete this course, you’ll be ready to find reliable information on any topic, and turn that information into a compelling, accurate piece of writing.
Learning Outcomes
- Identify the benefits to proper research and documentation
- Read for maximum information retention and recall
- Take effective notes
- Plan a research strategy
- Identify and use various types of research sources
- Create preliminary and final outlines
- Use style guides and be able to identify the most common styles
- Document and attribute their work to ensure they don’t plagiarise
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Sale!

£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
RIDDOR places a legal duty on employers, self-employed people and people in charge of premises. Under RIDDOR individuals are required to report: work-related deaths, major injuries or over seven-day injuries, work related diseases and dangerous occurrences. The course will help the learner understand the necessary requirements of RIDDOR.
Learning Outcomes:
- Know what RIDDOR stands for
- Be aware of what is reportable under RIDDOR
- Be aware of the various methods of reporting
- Be familiar with the roles and responsibilities with regards to RIDDOR
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Sale!

£30.00 Original price was: £30.00.£14.90Current price is: £14.90. + VAT
This course covers the principles and legal implications of risk assessment and how to contribute towards the effective control and management of risk through undertaking risk assessment.
Learning Outcomes:
- Understanding Risk Assessment
- Explain the concepts and legality of Safety, Hazard, Risk and Accident
- Describe the process and stages of effective Risk Assessments
- Carrying Out Risk Assessment
- Be able to conduct risk assessments and make judgements on risk control measures
- Identify a range of risk assessment related issues