Showing 129–144 of 280 results
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
This course is designed to provide delegates with the skills and confidence to both give and receive feedback effectively to and from others in the organisation (e.g. boss, peers, and subordinates).
Learning Outcomes:
- Give feedback to others (boss, peers, and subordinates) in a proactive and effective way.
- Receive feedback from others, judge its validity and make decisions about what to do with the feedback.
- Use feedback skills to improve relationships
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Giving Effective Feedback complete with certificate
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting. This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Learning Outcomes
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Global Business Strategies complete with certificate
Opportunities to take a regional business into the global market make it possible to strategically, smartly, and profitably accomplish more than you can by staying local. To prepare, you need to set your business up for success by being open to learning, to applying new ideas, and to continually reviewing how you can create success in the global market. Topics such as trade financing, regulatory considerations, international business planning, sustainability, and much more are included in this three-day course. The materials here are well suited for small and medium sized business leaders as they prepare to take their company into the global marketplace.
Learning Outcomes
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Goal Setting complete with certificate
We all have things we want in life. The route to success is to take the things that we dream about and wish for and turn them into reality. This course will lead participants through thinking, planning, and taking action on the things they really want. They will learn ways to ensure that they get where they want to go in life.
Learning Outcomes
- Identify what’s important to them in their life
- Use goal setting activities and appropriate language to articulate what they want out of life
- Explain what their dreams and goals are for both the short and long term
- Use motivating techniques to help them reach their goals
- Understand how to deal with setbacks
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Within this module, we will look at what a redundancy actually is, how they might be avoided and what the law says. You will see what the consultation process is and why having a proper selection process is important. You will learn what the notices periods are, who is entitled to a redundancy payment and how to calculate it.
Learning Outcomes:
- What is Redundancy?
- Avoiding redundancies
- What the law says
- Consultation
- Importance of consultation
- Types of consultation
- The selection process
- Establishing a pool
- Fair and unfair criteria
- Notice and pay
- Notice entitlements
- Redundancy payments
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
The online Hazard Analysis Critical Control Point (HACCP) Course has been designed to help learners understand the skills and knowledge important for various workplace settings.Our Online HACCP training program identifies control procedures that can be implemented in your workplace and will help you gain a thorough understanding of H.A.C.C.P principles and how to apply them to your business.
This HACCP e-learning course is suitable for every sector of the food industry. H.A.C.C.P applies to businesses of all sizes and since 2006 has become mandatory in all UK food handling operations.
Course Content:
- Minimise risk to your customers
- Causes of poor hygiene and contamination
- Implementing a food safety management system within your workplace.
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Are your employees aware of their responsibilities under The Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999. Furthermore, under Health and Safety Legislation, employers are required to provide appropriate health and Safety training for themselves and/or their employees. This course will ensure that you and your employees comply with legislation and raise awareness of the need to provide a healthy, safe working environment ensuring the welfare of everyone.
Learning Outcomes:
- What is Health and Safety?
- Health and Safety related accidents and ill-health.
- Health and Safety in the workplace
- Legal responsibilities and requirements
- Policies and Procedures
- Workplace hazards
- RIDDOR (including April 2012 update)
- Accident Reporting and Record Keeping
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Those undertaking this course will receive an introduction into Health and Safety Awareness, which will explore the aspects within the healthcare sector.
Learning Outcomes:
- Know and understand why Health and Safety exists
- Have understanding of personal responsibility
- Have knowledge of Health and Safety legislation
- Have understanding of the risk factors within the workplace
- Have understanding of the Health and Safety culture
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
High Reliability Organisations complete with certificate
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating. This course will explore how these organisations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organisations in order to create high reliability and continued success.
Learning Outcomes
- Define the characteristics of a high reliability organisation
- Define key concepts required for high reliability, including mindfulness and expectations
- Describe the five principles governing high reliability organisations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
- Audit activities at all stages to assess the business’ reliability
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Hiring for Success – Behavioural Interviewing Techniques complete with certificate
Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.
Learning Outcomes
- Recognise the costs incurred by an organisation when a wrong hiring decision is made.
- Develop a fair and consistent interviewing process for selecting employees.
- Prepare better job advertisements and use a variety of markets.
- Be able to develop a job analysis and position profile.
- Use traditional, behavioural, achievement oriented, holistic, and situational (critical incident) interview questions.
- Enhance communication skills that are essential for a skilled recruiter.
- Effectively interview difficult applicants.
- Check references more effectively.
- Understand the basic employment and human rights laws that can affect the hiring process.
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Human Resources Training – HR for the Non-HR Manager complete with certificate
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).
Learning Outcomes
- Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
- Write job specifications and identify core competencies.
- Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
- Get new employees off to a good start.
- Understand compensation and benefits.
- Maintain healthy employee relations.
- Make performance appraisals a cooperative process.
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Sale!
£30.00 Original price was: £30.00.£14.90Current price is: £14.90. + VAT
Understanding infection control is vital in any healthcare environment. Not only does this protect the patients, but also the staff as well as the general public.
Learning Outcomes:
• Identify the meaning of ‘infection’, recognise the signs of it and know its causes
• Have knowledge and understanding of how infection is spread
• Have knowledge and understanding of how to prevent and reduce the spread of infection
• Know what measures can be taken in order to reduce the spread of infection
• Understand hygiene, the importance of disinfection and sterilisation, and how to carry out these procedures to the highest standard required to control infection
• Have understanding of legislation, risk assessment and any other related policies
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Sale!
£30.00 Original price was: £30.00.£14.90Current price is: £14.90. + VAT
The Infection control training course is aimed at staff working within the care environment. Individuals will understand the importance of why we need to have infection control measures implemented in the workplace. At the end of this course, candidates will be able to state the obligations and responsibilities that should be performed when dealing with infection control issues. In addition to this candidates will be able to demonstrate and explain hand washing techniques along with having an understanding of maintaining a clean environment.
Learning Outcomes:
- Definition of Infection Control
- How individuals become infected through the chain of infection
- Different types of germs and infection
- Health Care-Associated Infections
- The importance of infection control and the management of HCAI
- How to wash hands effectively and appropriately
- Personal protective equipment
- Prevention of infection
- The importance of policy and legislation regarding infection control
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Infection Prevention & Control
The Infection control training course is aimed at staff working within the care environment. Individuals will understand the importance of why we need to have infection control measures implemented in the workplace. At the end of this course, candidates will be able to state the obligations and responsibilities that should be performed when dealing with infection control issues. In addition to this candidates will be able to demonstrate and explain hand washing techniques along with having an understanding of maintaining a clean environment.
Learning Outcomes:
- Definition of Infection Control
- How individuals become infected through the chain of infection
- Different types of germs and infection
- Health Care-Associated Infections
- The importance of infection control and the management of HCAI
- How to wash hands effectively and appropriately
- Personal protective equipment
- Prevention of infection
- The importance of policy and legislation regarding infection control
- CQC
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Understanding infection control is vital in any healthcare environment, especially for clinical staff. Not only does this protect the patients, but also the staff as well as the general public.
Learning Outcomes:
• Identify the meaning of ‘infection’, recognise the signs of it and know its causes
• Have knowledge and understanding of how infection is spread
• Have knowledge and understanding of how to prevent and reduce the spread of infection
• Know what measures can be taken in order to reduce the spread of infection
• Understand hygiene, the importance of disinfection and sterilisation, and how to carry out these procedures to the highest standard required to control infection
• Have understanding of legislation, risk assessment and any other related policies
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Understanding infection control is vital in any healthcare environment, even if you role is non-clinical. Not only does this protect the patients, but also the staff as well as the general public.
Learning Outcomes:
- Identify the meaning of ‘infection’, recognise the signs of it and know its causes
- Have knowledge and understanding of how infection is spread
- Have knowledge and understanding of how to prevent and reduce the spread of infection, including your own health issues that may arise
- Know what measures can be taken in order to reduce the spread of infection
- Understand hygiene, the importance of disinfection and sterilisation, and how to carry out these procedures to the highest standard required to control infection
- Have to understand legislation, risk assessment and any other related policies
