CPD Courses

Showing 113–128 of 280 results

  • Sale! Promoting and Understanding Age Discrimination Course

    Equality, Diversity and Human Rights – Promoting & Understanding Age Discrimination (Ageism) course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This course aims to promote the understanding of ageism. This refers to the discrimination of a person due to their age, usually because they are older. This course provides an understanding of how the individual can be aware of such age discrimination issues, and how they can incorporate this into their daily work.

    Learning Outcomes:

    • Know and understand age equality legislation
    • Understand the main aspects of age discrimination, and the issues many face
    • Understand how to create an environment that embraces those of all ages
    • Understand those issues that older staff and patients might face
  • Sale! Understanding of Ageism Training Course

    Equality, Diversity and Human Rights – Promoting & Understanding Age Discrimination (Ageism) NHS & Health and social care course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This course aims to promote the understanding of ageism. This refers to the discrimination of a person due to their age, usually because they are older. This course provides an understanding of how the individual can be aware of such age discrimination issues, and how they can incorporate this into their daily work.

    Learning Outcomes:

    • Know and understand age equality legislation
    • Understand the main aspects of age discrimination, and the issues many face
    • Understand how to create an environment that embraces those of all ages
    • Understand those issues that older staff and patients might face
  • Sale! Placeholder

    Facilitation Skills

    Original price was: £20.00.Current price is: £9.47. + VAT

    Facilitation Skills complete with certificate

    It is impossible to be part of an organisation today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time. There has been a growing realisation that we have to pay attention to the process elements of meetings if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions. How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators.

    Learning Outcomes

    • Distinguish facilitation from instruction and training
    • Identify the competencies linked to effective small group facilitation
    • Understand the difference between content and process
    • Identify the stages of team development and ways to help teams through each stage
    • Use common process tools to make meetings easier and more productive
  • Sale! Online Falls Prevention Course

    Falls Prevention course

    Original price was: £20.00.Current price is: £9.47. + VAT

    People fall because of a complex mix of factors. To reduce falling, it is important to identify these factors and recognise those that could signify serious, but treatable, underlying medical problems.

    Learning Outcomes:

    • Understand costs and implications of falls on patients, their families and organizations
    • Recognise falls risk factors
    • Recognise who is at risk of falls and injury
    • Recognise importance of bone health in relation to falls risk
    • Understand roles other staff play in falls prevention
    • Understand what to do in the event of a patient falling
  • Sale! Online Fire Safety at Work Course

    Fire Safety At Work course

    Original price was: £20.00.Current price is: £9.47. + VAT

    Following the introduction of the new Regulatory Reform (fire safety) Order 2005 all companies are obliged to ensure that employees receive adequate training in fire safety on a yearly basis, as well as having a full risk assessment carried out on their premises. This course allows companies to keep employees aware of all the key information regarding fire safety in the workplace. On completion candidates will have a clear understanding of fire safety in the context of their workplace.

    Learning Outcomes:

    • Fire Law & Legislation
    • Employee Responsibilities
    • Fire Hazards & Risks
    • Common causes of fire
    • Detection
    • Action on discovering a fire
    • Fire Safety Management
    • Fire Fighting Equipment
  • Sale! Fire Safety Training in Healthcare Training Course

    Fire Safety Training Course (NHS Health & Social Care)

    Original price was: £20.00.Current price is: £9.47. + VAT

    This Fire Safety Training introductory course is a vital piece of learning for all staff. It educates the learner in the ways in which fires can start, as well as how they can potentially spread. This course looks particularly at preventing fires and preventing fire spread.

    Learning Outcomes:

    • Have knowledge and understanding of how fires start
    • Have knowledge and understanding of how fires spread
    • Have knowledge and understanding of fire and smoke, and how they spread, and how this can be prevented
  • Sale! Fire Warden Marshal Training Course

    Fire Warden Marshal Training course

    Original price was: £20.00.Current price is: £9.47. + VAT

    Fire Warden & Fire Marshal Training Course

    This comprehensive course is meticulously designed to furnish delegates with a thorough insight into current UK fire safety legislation and essential fire precautions. Upon completion, delegates will be fully equipped and competent to carry out the critical duties of a Fire Warden or Fire Marshal within the workplace.

    Meeting Legal Obligations

    Crucially, this training directly supports an organisation’s efforts to fulfil its statutory obligations under the Regulatory Reform (Fire Safety) Order 2005 (RRO). The RRO mandates that all workplaces have adequate fire safety measures and designated competent persons.

    ‍ Who Should Attend?

    This course is specifically tailored and highly suitable for:

    • Individuals designated as a Fire Marshal or Fire Warden.

    • Those with responsibility for overseeing fire safety within a premises.

    • Any person who needs foundational knowledge, including the safe and correct use of a fire extinguisher.

    Key Learning Outcomes (Course Content)

    The course curriculum is structured to cover the following essential modules:

      • Fire Legislation (The Regulatory Framework): A detailed review of the Regulatory Reform (Fire Safety) Order 2005 and associated statutory requirements in the UK.

      • The Science of Fire: Understanding the basic chemistry of fire (the ‘fire triangle’ or ‘fire tetrahedron’) and the classification of fire (e.g., Classes A, B, C, D, and F) for effective firefighting.

      • Causes and Prevention: Identifying common causes of fire in various settings and implementing proactive fire prevention strategies.

      • Fire Fighting Procedures: Establishing and understanding emergency procedures, including the ‘safe to fight’ principle and appropriate actions upon discovering a fire.

      • Fire Safety Systems:

        • Fire Alarms: Understanding different types of fire detection and warning systems and their operational checks.

        • Emergency Lighting: The importance and maintenance of emergency escape lighting for safe evacuation.

        • Fixed Fire Fighting Installations: An overview of systems such as sprinklers, dry risers, and wet risers.

      • Fire Warden Duties:

        • Routine Fire Safety Inspections: How to conduct regular checks of the premises, identify hazards, and maintain a Fire Log Book.

        • Risk Assessment Awareness: Understanding the principles of fire risk assessment and the role of the Fire Warden in supporting the ‘Responsible Person’.

        • Evacuation Management: Procedures for managing a safe and timely evacuation, guiding occupants to the designated assembly point, and conducting effective fire drills.

      • Extinguishers: Recognition and Use (Theory): Comprehensive instruction on extinguisher recognition (e.g., water, foam, CO2, powder, and wet chemical), their suitability for different fire classes, and the correct theoretical technique for use.

    • Fire Hazards: Recognition and mitigation of specific fire risks within the workplace (e.g., ignition sources, accumulation of combustibles, electrical faults).

  • Sale! First Aid Burns Course

    First Aid – Burns course

    Original price was: £20.00.Current price is: £9.47. + VAT

    Basic First Aid for Burns and Scalds

    This course is a crucial educational resource designed to equip individuals—whether lay persons, workplace first-aiders, or healthcare support staff—with the essential knowledge and practical skills needed to provide immediate, correct, and effective first aid for burn and scald injuries. Given the annual burden on NHS hospitals (with approximately 13,000 admissions and thousands more A&E attendances), mastering these fundamental steps can significantly reduce injury severity and improve patient outcomes.

    Course Focus and Scope

    The primary objective is to move beyond common misconceptions and ensure first aid providers follow the nationally recognised ‘Cool, Call, Cover’ approach used widely across the UK.

    1. Skin (Build-up and Structure)

    Before discussing injury, the course establishes a foundational understanding of the body’s largest organ: the skin.

    • Structure: Learning about the layers of the skin (Epidermis, Dermis, and Subcutaneous tissue) and their respective functions.

    • Relevance to Burns: Understanding these layers is key to appreciating why different types of burns cause different levels of damage and pain. For example, superficial burns affect only the Epidermis, while full-thickness burns destroy all layers, often damaging underlying structures.

    2. Burns and Scalds

    This section clearly defines and differentiates thermal injuries common in the UK:

    • Burn: Injury caused by dry heat (e.g., fire, hot metal, friction, electricity, chemicals).

    • Scald: Injury caused by wet heat (e.g., hot water, steam, hot liquids). Scalds are particularly common in the home, especially among young children.

    3. Symptoms of a Burn or Scald

    Recognising the signs and estimating severity is the first step in effective management. The course will cover:

    • Pain Level: Often severe, though paradoxically, the most severe burns (full-thickness) may have little initial pain due to nerve damage.

    • Appearance: Redness, swelling, blistering (which should generally not be broken in first aid), and charring/whiteness.

    • Systemic Symptoms: Signs of shock, difficulty breathing (especially if the face or neck is involved, or if smoke inhalation is suspected), and signs of infection (later stages).

    4. Types of Burn (Severity Classification)

    The course wlll teach the internationally recognised classification system, often simplified for first aid purposes:

    • Superficial (First-Degree): Affects only the epidermis. Skin is red, dry, and painful (e.g., mild sunburn).

    • Partial-Thickness (Second-Degree): Affects the epidermis and part of the dermis. Skin is red, often weeping, swollen, blistered, and very painful.

    • Full-Thickness (Third-Degree): Affects all layers of the skin and often underlying tissue (muscle, fat, bone). The skin may appear white, waxy, or charred, and sensation may be lost.

    5. Initial Burn Treatments (The UK Standard)

     

    This is the practical core of the course, focused on immediate, life-saving steps:

    Step Action and Rationale (UK Protocol) Critical Considerations
    COOL Cool the burn immediately using cool or lukewarm running tap water for at least 20 minutes. Rationale: To halt the burning process, limit tissue damage, and reduce pain. Do NOT use ice, iced water, or creams/fats (like butter) as these can cause hypothermia or trap heat.
    CALL Call 999 (or arrange for someone else to do so). 999 (Emergency): Required for large, deep, electrical, chemical, or inhalation burns, or burns on sensitive areas (face, hands, genitals). 111 (Non-Emergency): For advice on minor burns.
    COVER Cover the cooled burn loosely with cling film (plastic wrap) lengthways, or a sterile, non-fluffy dressing. Rationale: To prevent infection and reduce pain by protecting nerve endings from the air. Cling film is the preferred, readily available sterile dressing in UK first aid.
    Remove Clothing/Jewellery Gently remove any clothing or jewellery near the burn, unless it is stuck to the injury. Rationale: Metals can retain heat, and swelling may make removal impossible later.
  • Sale! First Aid at Work Training Course

    First Aid At Work (FAW) course

    Original price was: £20.00.Current price is: £9.47. + VAT

    First Aid at Work Course

    The core legal framework governing this is the Health and Safety (First-Aid) Regulations 1981. These regulations require employers to provide adequate and appropriate equipment, facilities, and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work.

    1. Appointed Person

    • Definition: An Appointed Person is someone designated by the employer to take charge of the first-aid arrangements, including looking after the first-aid equipment (like the first-aid box) and calling the emergency services when required.

    • Significance: They are required only when a workplace risk assessment shows that a First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) qualified person is not necessary, or if a qualified FAW/EFAW person is temporarily absent (e.g., on holiday).

    • Training Requirement: The Appointed Person does not need to hold a formal FAW/EFAW qualification. They simply need basic instructions on what to do in an emergency. This course, by providing formal training, goes beyond the minimum legal requirement for an Appointed Person, making them much more competent.

    2. Qualified First Aid at Work (FAW) Practitioner

    • Definition: A First Aid at Work (FAW) Practitioner is someone who holds a formal, certificate-level qualification achieved after completing a comprehensive three-day (18-hour) course.

    • Role: They are competent to provide comprehensive first aid in the workplace and are generally required in higher-risk environments (e.g., construction, manufacturing) or larger workplaces.

    • The Course’s Role: The course you described is suitable for “those supporting a qualified FAW practitioner.” This means it provides a good level of knowledge for a colleague who works alongside the main FAW provider and needs to assist them effectively.

    3. FAW Annual Refresher

    • Legal Recommendation: The Health and Safety Executive (HSE), which enforces these regulations, strongly recommends that all FAW and EFAW qualified first aiders take a three-hour refresher course every year between their formal, three-year re-qualification training.

    • Purpose: The annual refresher helps to prevent skill fade and keeps first aiders updated on any new protocols.

    • The Course’s Role: The content of the course you described “fulfils the requirements for the FAW annual refresher,” meaning it is an ideal candidate for FAW practitioners looking to keep their skills sharp annually.

    Learning Outcomes (The Specific Skills)

    The learning outcomes listed cover the critical, life-threatening emergencies that a workplace first aider must be able to manage immediately.

    Outcome Description & Importance
    Unconscious (including seizures) Assessing a casualty’s responsiveness and knowing how to place them in the Recovery Position to keep their airway open and prevent them from choking on their own fluids.
    Not breathing normally (CPR) The most critical intervention. The ability to perform Cardiopulmonary Resuscitation (CPR) on an adult casualty, significantly increasing their chances of survival until emergency services arrive.
    Bleeding severely Stopping catastrophic blood loss through direct pressure and elevation to prevent the casualty from developing Hypovolemic Shock.
    Suffering from shock Recognising the signs of circulatory shock (often caused by severe bleeding, heart attack, or allergic reaction) and knowing how to treat it (e.g., lying the person down, keeping them warm).
    Choking Knowing the correct sequence of back blows and abdominal thrusts (Heimlich manoeuvre) to clear an airway obstruction.
    Suffering from a heart attack Recognising the signs (e.g., chest pain, shortness of breath), calling for immediate help, and assisting the person into a comfortable position while potentially administering aspirin (if protocols allow).

    In summary, this course is a versatile, intermediate-level online training course, that effectively bridges the gap between the very minimal requirements for an Appointed Person and the full three-day FAW qualification providing the theory only, while also serving as the essential annual update for fully qualified first aiders.

  • Sale! Fluids and Nutrition Online Course

    Fluids and Nutrition Course (NHS Health & Social Care)

    Original price was: £20.00.Current price is: £9.47. + VAT

    This course in Fluids and Nutrition concentrates on how the right amount of hydration and nutrition should be provided for patients within the health and social care sector.

    Learning Outcomes:

    • Know just how important it is to provide optimal hydration and nutrition to patients
    • Be able to recognise the signs of poor hydration and nutrition
    • Know how to maintain the hydration and nutrition levels of individuals who are within a healthcare environment, and promote this as ongoing
    • Understand that some individuals will require support in eating and drinking, and access the right amount of hydration and nutrition
    • Understand that individuals will have varying dietary requirements due to allergies or religion, or other
    • Have knowledge and understanding of food hygiene, health and safety
    • Have knowledge of the correct channels to report through when concerns are raised about an individuals intake of fluid and nutrition

     

  • Sale! Food Safety and Hygiene Training Course

    Food Safety and Hygiene in Catering Level 2 course

    Original price was: £20.00.Current price is: £9.47. + VAT

    Food Safety and Hygiene Level 2 Course (Catering Focus)

    This course is specifically designed for individuals who handle open food and aims to equip them with the essential knowledge and understanding required for good Food Safety Practice. The primary goal is to provide candidates with a fundamental knowledge of food hygiene and enable them to translate this knowledge into essential practical skills to effectively prevent food poisoning.

    This training is particularly relevant to the catering sector, where adherence to strict hygiene standards is paramount.

    1. Introduction to Food Safety ⚠️

      • Understanding Food Hazards: Learn about the three main types of food hazards:

        • Biological: Bacteria, viruses, moulds, and yeasts.

        • Chemical: Cleaning chemicals, pesticides, or toxic metals.

        • Physical: Hair, glass, metal, or packaging materials.

      • The Importance of Food Safety: Explore the legal, moral, and financial reasons for maintaining high food safety standards (e.g., preventing illness, meeting legal requirements like the Food Safety Act 1990, and protecting business reputation).

      • Food Poisoning: Understand what food poisoning is, common symptoms, and the microorganisms most frequently responsible (e.g., Salmonella, Campylobacter, E. coli).

      • The Danger Zone: Identify the temperature range ($8^\circ \text{C}$ to $63^\circ \text{C}$) where bacteria multiply rapidly, and how to control it during cooking, cooling, and holding of food.

    2. Personal Hygiene

      • Handwashing: Emphasise the critical importance of effective handwashing techniques, especially before handling food, after using the toilet, and after handling raw meat/waste.

      • Protective Clothing: Detail the proper use of appropriate protective clothing, such as clean aprons, hats/hairnets, and gloves, to prevent contamination.

      • Fitness to Work: Outline the responsibility of food handlers to report illnesses, especially those involving vomiting or diarrhoea, to prevent the spread of pathogens.

      • Wound Dressings: Stress the need to cover cuts and sores with brightly coloured, waterproof dressings.

    3. Cleaning

    • The Difference Between Cleaning and Disinfecting: Understand that cleaning removes visible dirt and grease, while disinfecting reduces microorganisms to a safe level.

    • Cleaning Schedules: Explain the necessity of having documented cleaning schedules that specify what, when, how, and by whom cleaning should be carried out.

    • The ‘Six Stages’ of Cleaning: Detail the standard procedure for effective cleaning (pre-clean, main wash, rinse, disinfection, final rinse, drying).

    • Safe Use of Chemicals: Provide instruction on the safe storage and use of cleaning chemicals, including reading labels and following manufacturer’s instructions.

    4. Contamination

    • Cross-Contamination: This is a major focus, defining it as the transfer of harmful bacteria from one substance (like raw meat) to ready-to-eat food, often via hands, equipment, or cloths.

    • Prevention of Cross-Contamination: Practical steps to prevent this, including:

      • Colour-Coded Boards and Equipment: Using separate, dedicated equipment for raw and ready-to-eat foods (e.g., red for raw meat, yellow for cooked meat, blue for fish).

      • Separate Storage: Storing raw foods below and away from cooked/ready-to-eat foods in the refrigerator.

    • Allergen Control: Introduce the concept of food allergens (e.g., nuts, gluten, dairy) and the procedures necessary to prevent allergic cross-contamination in the catering environment.

    Course Summary and Resources

    • Course Summary: This section will review the key principles learned: control of temperature, prevention of cross-contamination, high standards of personal hygiene, and effective cleaning/disinfection.

    • Resources: Candidates will be provided with relevant UK resources for further reference, which may include:

      • Food Standards Agency (FSA) Guidance.

      • Templates for cleaning schedules and HACCP (Hazard Analysis and Critical Control Points) forms.

      • Contact information for local Environmental Health Officers.

  • Sale! Food Safety In Retail Online Course

    Food Safety In Retail Level 2 course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This course is designed to provide individuals that handle open food the essential knowledge and understanding of good Food Safety Practice. The aim of this training course is to provide candidates with a fundamental knowledge of food hygiene and to enable them to apply this knowledge to essential practical skills in order to prevent food poisoning.

    A course on food safety and hygiene, with a focus on retail.

    Learning Outcomes:

    • Introduction
    • Food-borne Illness
    • Understanding Food Law
    • Food Safety Hazards and Contamination
    • Food Preservation, Storage and Temperature Control
    • Personal Hygiene
    • Hygienic Premises and Equipment
    • Hazard Analysis and Critical Control Point System
    • Summary

     

  • Sale! Online Food and Safety in Manufacturing Course

    Food Safety Level 2 in Manufacturing course

    Original price was: £20.00.Current price is: £9.47. + VAT

    This food safety and hygiene module is aimed at anyone working in a role that involves food handling, or the management of such people.

    Regulations require that anyone involved in food handling must be appropriately trained in food safety.

    Learner Outcomes:

    • Introduction
    • Food-borne Illness
    • Understanding Food Law
    • Food Safety Hazards and Contamination
    • Food Preservation, Storage and Temperature Control
    • Personal Hygiene
    • Hygienic Premises and Equipment
    • Hazard Analysis and Critical Control Point System
    • Summary
  • Sale! General Data Protection Regulation Training

    General Data Protection Regulation (GDPR)

    Original price was: £20.00.Current price is: £9.47. + VAT

    GDPR training course complete with certificate

    This online GDPR course has been developed to provide you with an understanding of the issues surrounding the general data protection act in the workplace, outlining the new regulation and includes what the changes mean, what is required to remain compliant for those who process personal data

    The European Commission has introduced the General Data Protection Regulation (GDPR) which will be implemented on 25th May 2018.

    The regulation has mainly been implemented in order to:

    • Force companies to be clearer on their data collection and usage

    • Improve data protection and prevent data infringement

    • Establish improved control and reactivity to prevent data leakage

    These new regulations play an important role at a time when both the volume of data is skyrocketing, and threats are growing at a similar rate.

    A key factor of any organisation’s GDPR compliance is staff awareness and education.

    Throughout the course, we will look at some important aspects of the GDPR, including:

    • Principles

    • Key definitions

    • Lawful bases for processing

    • Individual rights

    • Accountability and Governance

    • International Transfers

    • Personal data breaches

    • Security

    • Children

    Guide to the General Data Protection Regulation (GDPR)

  • Sale! Placeholder

    Generation Gap – Closing the Generation Gap in the Workplace

    Original price was: £20.00.Current price is: £9.47. + VAT

    Generation Gap – Closing the Generation Gap in the Workplace complete with certificate

    There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire or are simply healthy and happy enough they’d like to stay at work. However, the labour force continues to put in hard work and lots of strategy to find the right people to fill vacancies and to be able to serve their customers. This course examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore problems, solutions, and strategies to help overcome issues of the generation gap.

    Learning Outcomes

    • Identify where the generation gap issue surfaces, and the impact it has on the modern workforce
    • Describe and apply language that is specific to each generation currently in the workplace
    • Explore organisation strategies that overcome gap issues
    • Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap
  • Sale! Placeholder

    Getting Stuff Done – Personal Development Boot Camp

    Original price was: £20.00.Current price is: £9.47. + VAT

    Getting Stuff Done – Personal Development Boot Camp complete with certificate

    Why are there so many different organisational systems and time management methods out there? The answer is simple: it’s like any other personal challenge, like weight loss or money management. There is no simple, one size fits all answer. You must build a solution that works for you. Over this course, we will explore various time management and organisational tools and techniques so that you can build a customised productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life!

    Learning Outcomes

    • Identify what personal efficiency is, what skill sets can improve your personal productivity, and what attitudes we should cultivate
    • Explain why multi-tasking is a myth
    • Describe what role long-term goals play in short-term efficiency
    • Share a personal vision and develop dreams and goals from it
    • Apply the 80/20 rule and learn how it should affect planning
    • Identify the characteristics of a good organisational system
    • Develop a plan for an efficient workspace, including a customised information centre and a filing system
    • Apply a system that will allow you to process any type of information that crosses your desk, including e-mail, electronic files, paper files, voice mail, text messages, and drop-in visitors
    • Use the Eisenhower principle to prioritise work
    • Say no
    • Use routines to simplify your life
    • Understand why you procrastinate and develop methods for tackling tasks
    • Apply ideas and tools to make your household more productive and efficient