Showing 113–128 of 155 results
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Online E-Commerce Course complete with certificate
As the global Internet population continues to grow, electronic commerce is growing as well. By the end of 2015, e-commerce is expected to generate over $400 billion annually. This huge market encompasses traditional e-commerce, as well as m-commerce (which is growing faster than any other sector) and location-based e-commerce.
This course will teach entrepreneurs how to develop, market, and manage an e-commerce business, giving them a crucial advantage in today’s competitive market.
- Describe what the terms e-commerce and m-commerce mean
- Develop an e-commerce business plan
- Evaluate e-commerce software options
- Build an online store with product pages, supporting features, a shopping cart, and an effective checkout process
- Test, launch, and update your e-commerce site
- Design engaging, responsive web content
- Understand e-commerce payment options and choose appropriate options for your site
- Use appropriate tools to track key e-commerce metrics
- Identify and optimize supporting e-commerce activities, such as customer service, sales, and inventory management
- Create a marketing plan with all the essential elements
- Market your online store using social media and other appropriate channels
- Use discounts and promotions to market your e-commerce business
- Understand what security and privacy issues face e-commerce businesses and handle customers information accordingly
- Protect your intellectual property
- Identify the rules and regulations that will govern your e-commerce businesses
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Find out about what the law states regarding payslips, and what is authorised or unauthorised deductions from pay. The course will also look at the types of reward and benefits that can be offered to staff, these may not always be financial, and the impact they can have.
Learning Outcomes:
- Factors that can influence pay
- The law
- Payslips
- Overpayments
- Deductions
- The National Minimum Wage
- Pay systems
- Rewards and benefits
- Types of reward
- Non-financial rewards
- Salary sacrifice
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
The performance management course will explore why it’s important to have good objectives and competencies and how they contribute to an effective appraisal system.
Learning Outcomes:
- What is performance management?
- Why it is important
- Employee engagement
- Objectives and competencies
- Personal development plans
- Appraisal systems
- Communication between managers and employees
- Keeping in touch meetings
- Mid-year reviews
- Annual appraisals
- Following the appraisal process
-
Sale!
£30.00 Original price was: £30.00.£0.00Current price is: £0.00. + VAT
Performance Management Training: Managing Employee Performance Course complete with certificate
Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.
- Understand the role of goal setting in performance management.
- Have tools to help your employees set and achieve goals.
- Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
- Have a better knowledge of motivational tools and techniques.
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Personal Branding Course complete with certificate
Abigail Van Buren, the writer of Dear Abby, once said, “There are two kinds of people: those who come into a room with the attitude, ‘Here I am!’ and those who have the attitude, ‘There you are!’”
This course is an exploration of the type of impact we want to have in life and work. Participants will consider and define the influence that they can have on their life and work. They will also learn skills for success and how to create those circumstances.
- Speak in terms of the impact and influence that they want to have in life and work
- Understand their personal style in terms of their personal brand
- Develop skill in areas like focus, concentration, and communication to support their brand
- Build credibility and trust by living their brand
- Take ownership of their image, both online and in person
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Process Improvement with Gap Analysis complete with certificate
Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there.
This course will give you the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organization to the next level.
- Define the term “gap analysis”
- Identify different types of gap analyses
- Perform all stages of the gap analysis process
- Create a gap analysis report
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Project Management – All You Need to Know Online Course complete with certificate
Project management is no longer only for mega projects worth hundreds of thousands of dollars. Small projects can benefit from project management tools. These time tested tools can help you to get that small project done well, done under budget, and done on time. This workshop is not intended for those looking to be certified as project managers but rather for those who complete projects at work from time to time.
In this course, you will gain experience using the most common project management execution tools from Project Tracking Forms, Risk Monitoring Tables to Communications Plans, Change Request Forms, Issues Logs and Lessons Learned Forms. Your small projects will be more successful than ever!
- Understand what is meant by a project.
- Know how to use simple tools to keep your project on track and on task while identifying risks.
- Be able to develop a simple small project communications plan.
- Understand simple tools to manage change and issues in your small project.
- Know how to conduct an effective status meeting.
- Be able to close out a project and determine lessons learned.
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Project Management Fundamentals complete with certificate
Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, done under budget, and done on time.
This course is not intended to take you from a supervisory or administrative position to that of a project manager. However, these topics will familiarize you with the most common terms and practices in terms of working on projects.
- Describe what is meant by a project
- Explain what project management means
- Identify benefits of projects
- Identify the phases of a project’s life cycle
- Sell ideas and make presentations related to pitching a project
- Prioritize projects
- Begin conceptualizing your project, including goals and vision statements
- Use project planning tools
- Contribute to creating a Statement of Work
-
Sale!
£30.00 Original price was: £30.00.£0.00Current price is: £0.00. + VAT
Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to regular job duties, people are often expected to take on extra assignments and to get that additional job done well, done under budget, and done on time.
This course is not intended to take participants from a supervisory or administrative position to that of a project manager. However, these three days will familiarize them with the most common terms and the most current thinking about projects.
In this course, you will walk participants through the nuts and bolts of project management, from setting priorities to controlling expenses and reporting on the results. They may still have to cope with the unexpected, but they’ll be better prepared.
Understand what is meant by a project.
Recognize what steps must be taken to complete projects on time and on budget.
Sell ideas and make presentations.
Use simple techniques and tools for planning and tracking a project.
Use methods for keeping the team focused and motivated.
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Public Relations Boot Camp complete with certificate
The field of public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to be clear, concise, and accurate while being completely appropriate for the situation has not changed, however. In this comprehensive course, learn how to determine the type of information required, to approach PR strategically, create compelling releases, and manage your media relations.
- Apply the different purposes to strategic vs. tactical PR
- Design a PR strategy
- Develop strong relationships with reporters and journalists
- Take their communication skills to a higher level
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Public Speaking Course – Speaking Under Pressure Training – complete with Certificate
This course has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization.
Speaking under pressure, or thinking on your feet, means being able to quickly organize your thoughts and ideas, and then being able to convey them meaningfully to your audience to modify their attitudes or behaviour. It applies to formal speeches as well as everyday business situations.
It requires presence of mind, goal orientation, adaptation, and judgment. It also requires differentiating between oral and written communications.
Our online Public Speaking Course is aimed at improving your skills and learning some new techniques which will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information.
- Apply quick and easy preparation methods that will work whether you have one minute or one week to prepare.
- Prepare for questions, even before you know what those questions will be.
- Overcome nervousness that you may have when speaking in front of a group, particularly if the group is not sympathetic to what you have to say.
- Use presentation techniques that establish your credibility and get people on your side.
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Purchasing and Procurement Basics complete with certificate
Purchasing and procurement functions are about much more than bringing goods and services into an organization. They are the foundation of strong, collaborative relationships with suppliers. Since many companies source products from around the globe more frequently than ever, a procurement manager needs strong capabilities. These skills cannot just be learned on the job: they need to be taught. As well, the value of procurement is now recognized as an integral part of cost control within the organisation.
In this course, you’ll learn the basics of procurement, including what a supply chain looks like, the purchasing cycle, essential tools and strategies for making the best purchasing relationships work, managing bids, and more.
- Describe what a supply chain is
- Describe their procurement department’s role within the organization
- Understand the principles of the purchasing cycle
- Apply the steps needed for managing a competitive bid process, from the request for proposals or qualifications through to negotiating the contract
- Identify what it takes to set up a competitive bid for a contract
- Defend their position on why a particular supplier should be selected based on an evaluation strategy
- Be responsible for managing supplier performance, including controlling quality and setting and monitoring standards
- Apply the tools of the procurement trade, from PC-based applications to cloud-based solutions
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Research Skills complete with certificate
In this age of information overload, it can be hard to know where to find good information that you can trust. If you’re doing research for an important project, report, or proposal, how do you find information that you can count on? This course will teach you how to research any topic using a number of different tools. We will start with basic techniques, such as reading, memory recall, note-taking, and planning. We will also talk about creating different kinds of outlines for different stages of your project, and how to move from the outline to actual writing, editing, and polishing. Most importantly, we will talk about how to use all kinds of sources, including a library’s Dewey Decimal System, journals, and the Internet. After you complete this course, you’ll be ready to find reliable information on any topic, and turn that information into a compelling, accurate piece of writing.
Learning Outcomes
- Identify the benefits to proper research and documentation
- Read for maximum information retention and recall
- Take effective notes
- Plan a research strategy
- Identify and use various types of research sources
- Create preliminary and final outlines
- Use style guides and be able to identify the most common styles
- Document and attribute their work to ensure they don’t plagiarise
-
Sale!
£30.00 Original price was: £30.00.£0.00Current price is: £0.00. + VAT
Risk Management Training Course complete with certificate
Risk management has long been a key part of project management and it has also become an increasingly important part of organisational best practices. Corporations have realised that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings. The risk management framework provided in this course is flexible enough for any organisation. You can apply it to a single project, a department, or use it as a basis for an enterprise-wide risk management programme.
Learning Outcomes
- Define risk and risk management
- Describe the COSO ERM cube and ISO 31000
- Establish a risk management context
- Describe the 7 R’s and 4 T’s that form the framework of risk management activities
- Design and complete a basic risk assessment
- Determine the appropriate response to risks and create a plan for those responses
- Describe the key components of reporting, monitoring, and evaluation of a risk management programme
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
SALPS is designed to assist you in understanding your responsibilities as a personal license holder, covering the legal basis of the required training of staff selling or serving alcohol under the Licensing Scotland Act 2005. The course also provides good practice in managing conflict situations and the standard of service.
Learning Outcomes:
- Licensing and the licencing objectives
- The definition of ‘alcohol’ in the Act
- What constitutes an unlicensed sale
- The functions of licensing standards officers and their powers
- The nature of an operating plan and its place in the licensing system
-
Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Self-Leadership Development Training Course complete with certificate
Self-leadership puts together taking responsibility for our outcomes, setting a direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organisation. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their behaviour and results, focus, practice, and learning were necessary to achieve their goals. Self-leadership requires a commitment from individuals to decide what they want from life and to do what’s necessary to get the results they want. This course will help participants internalise the four pillars of self-leadership and to make meaningful, empowered choices while taking action to get where they want to go.
Learning Outcomes
- Define self-leadership and what it means on an individual level
- Assume responsibility for their results by understanding who they are, what they want, and how to reach they goals
- Describe the four pillars of self-leadership
- Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build self-leadership
