Showing 81–96 of 155 results
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Global Business Strategies complete with certificate
Opportunities to take a regional business into the global market make it possible to strategically, smartly, and profitably accomplish more than you can by staying local. To prepare, you need to set your business up for success by being open to learning, to applying new ideas, and to continually reviewing how you can create success in the global market. Topics such as trade financing, regulatory considerations, international business planning, sustainability, and much more are included in this three-day course. The materials here are well suited for small and medium sized business leaders as they prepare to take their company into the global marketplace.
Learning Outcomes
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Goal Setting complete with certificate
We all have things we want in life. The route to success is to take the things that we dream about and wish for and turn them into reality. This course will lead participants through thinking, planning, and taking action on the things they really want. They will learn ways to ensure that they get where they want to go in life.
Learning Outcomes
- Identify what’s important to them in their life
- Use goal setting activities and appropriate language to articulate what they want out of life
- Explain what their dreams and goals are for both the short and long term
- Use motivating techniques to help them reach their goals
- Understand how to deal with setbacks
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Within this module, we will look at what a redundancy actually is, how they might be avoided and what the law says. You will see what the consultation process is and why having a proper selection process is important. You will learn what the notices periods are, who is entitled to a redundancy payment and how to calculate it.
Learning Outcomes:
- What is Redundancy?
- Avoiding redundancies
- What the law says
- Consultation
- Importance of consultation
- Types of consultation
- The selection process
- Establishing a pool
- Fair and unfair criteria
- Notice and pay
- Notice entitlements
- Redundancy payments
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
High Reliability Organisations complete with certificate
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating. This course will explore how these organisations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organisations in order to create high reliability and continued success.
Learning Outcomes
- Define the characteristics of a high reliability organisation
- Define key concepts required for high reliability, including mindfulness and expectations
- Describe the five principles governing high reliability organisations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
- Audit activities at all stages to assess the business’ reliability
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Hiring for Success – Behavioural Interviewing Techniques complete with certificate
Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.
Learning Outcomes
- Recognise the costs incurred by an organisation when a wrong hiring decision is made.
- Develop a fair and consistent interviewing process for selecting employees.
- Prepare better job advertisements and use a variety of markets.
- Be able to develop a job analysis and position profile.
- Use traditional, behavioural, achievement oriented, holistic, and situational (critical incident) interview questions.
- Enhance communication skills that are essential for a skilled recruiter.
- Effectively interview difficult applicants.
- Check references more effectively.
- Understand the basic employment and human rights laws that can affect the hiring process.
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£123.11 Original price was: £123.11.£29.00Current price is: £29.00. + VAT
HL Online Training offers CPD Accredited and Certificated online training courses following the Qualifications and Credit Framework (QCF).
This bundle includes 13 courses, all of which are certificated.
You will receive the following:
- Bribery Act Awareness
- Money Laundering Awareness
- Bullying & Harassment
- Contracts & Written Statements
- Discipline & Grievance
- Handling Redundancy
- Managing People
- Performance Management
- Starting Work
- Working Time & Holidays
- Time Management
- Staff Appraisal Skills
- Interview Skills
The certificate is immediately available upon completion online.
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Human Resources Training – HR for the Non-HR Manager complete with certificate
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).
Learning Outcomes
- Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
- Write job specifications and identify core competencies.
- Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
- Get new employees off to a good start.
- Understand compensation and benefits.
- Maintain healthy employee relations.
- Make performance appraisals a cooperative process.
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Influence and Persuasion complete with certificate
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This course will help participants learn how to influence and persuade in a variety of areas.
Learning Outcomes
- Make decisions about using persuasion versus manipulation
- Apply the concepts of pushing and pulling when influencing others
- Use different techniques for getting persuasive conversations and presentations underway
- Make a persuasive presentation by using the 5 S’s
- Apply storytelling techniques to extend influence
- Leverage concepts of neuro linguistic programming in everyday influence and persuasion
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
The Information Governance e-Learning module provides an introduction to information governance; covering, a source of information, uses of information, legal and professional obligations, key information governance principles, and the Freedom of Information Act.
Learning Outcomes:
- Information in Healthcare
- Principles
- Freedom of Information
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£30.00 Original price was: £30.00.£0.00Current price is: £0.00. + VAT
Intermediate Project Management Course complete with certificate
Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete assignments that are not a usual part of our job, and to get the job done well, within our budget, and on time. This workshop is intended for those who understand the conceptual phase of a project’s life cycle, including setting goals, creating a vision statement, and creating the Statement of Work. Today will take you through the remaining three stages: planning, execution, and termination.
- Identify your project’s tasks and resources
- Order tasks using the Work Breakdown Structure
- Schedule tasks effectively
- Use basic planning tools such as a Gantt chart, PERT diagram, and network diagram
- Prepare a project budget
- Modify the project budget and schedule to meet targets
- Identify and manage risks
- Prepare a final project plan
- Execute and terminate a project
- Develop and manage a change control process
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Interview Skills helps those trying to fill job vacancies with the right people. This course provides users with good interpersonal and communication skills and shows them how to prepare before interviewing candidates, what the legal issues are surrounding interviews, effective questioning and listening techniques and how to decide on the right candidate for the job
Learning Outcomes:
- Writing job descriptions & person specifications
- Evaluating CVs, application forms & covering letters
- Behavioural & competency-based interviewing
- What to look for in a candidate
- Handling candidate questions
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Intrapreneurship complete with certificate
Intrapreneurship has been described as a great way to make beneficial changes to organisations. People can choose to continue with the status quo, or they can work to make a difference in the lives of themselves and others within the company. Who wants to feel empowered and recognised for their innovative and creative ideas? Who wants to make a difference? If participants answer yes to these questions, then this course will help them become energised and ready to push their ideas forward. After participants complete this course, they will have ways to get started and implement their plans.
Learning Outcomes
- Understand the importance of intrapreneurship in today’s economy
- Identify the characteristics of an intrapreneur and assess their own strengths
- Create an intrapreneurial team within their organisation
- Understand the process of intrapreneurship
- Develop a new product or process idea
- Understand the importance of a sales strategy
- Create a start-up financial statement
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Introduction to E-Mail Marketing complete with certificate
E-mail marketing is here to stay, and knowing how to do it well is essential for marketers as well as small business owners, coaches, and consultants. In this two-day workshop you’ll learn the essentials of planning, creating, and delivering exceptional e-mail marketing campaigns that support your overall marketing strategy. After this course, you will be able to reach more clients and potential clients through your efforts at being an e-mail influencer.
Learning Outcomes
- Apply the concepts of e-mail marketing to grow the influence and reach of a business
- Analyse the different applications of e-mail marketing
- Select a campaign strategy that will help them increase their reach
- Apply a defined strategy to get the best out of every e-mail campaign
- Track and analyse the results of an e-mail campaign
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Introduction to Neuro Linguistic Programming complete with certificate
Your brain, thoughts, and behaviour are at the core of everything that you do every day, even if you aren’t aware of it. In order to truly achieve the results that you want to achieve, you must master the art of bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world. Neuro linguistic programming can give you the tools to do just that. In this introductory course, you will learn the basics of neuro linguistic programming. We will give you the tools to manage your thoughts, and thereby manage yourself.
Learning Outcomes
- Define neuro linguistic programming (NLP) and its key terms
- Describe the key presuppositions of NLP
- Describe the five senses as seen by NLP
- Identify states of mind and modes of thinking using predicates and visual cues
- Develop and refine response strategies for any situation
- Use enriched language to engage your audience
- Interpret body language based on NLP principles
- Ask clean, precise questions to get the information you need
- Use hypnotic language and positive commands to get results
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£30.00 Original price was: £30.00.£0.00Current price is: £0.00. + VAT
Inventory Management – The Nuts and Bolts complete with certificate
No business can survive very long without an effective programme of controls over the parts and materials that are used in producing or distributing goods and services of the firm. Like many other things that depend on human interpretation, “control” means different things to different individuals. This is an introductory course for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out of your company. You want a smooth and cost-effective operation, with enough products on hand to satisfy needs without stockpiling too much. This course will discuss all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are.
Learning Outcomes
- Understand terms that are frequently used in warehouse management
- Identify the goals and objectives of inventory management and measure your process against these goals
- Calculate safety stock, reorder points, and order quantities
- Evaluate inventory management systems
- Identify the parts of the inventory cycle
- Better maintain inventory accuracy
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Kickstarting Your Business with Crowdsourcing complete with certificate
Today’s fast-paced marketplace demands that businesses think fast. Crowdsourcing can help all types of businesses keep on top of trends and stay competitive. This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business’ growth.
Learning Outcomes
- Define what crowdsourcing is and its value to businesses
- Determine when crowdsourcing makes sense for a project
- Describe the crowdsourcing process
- Identify platforms and social media tools that can support your crowdsourcing campaigns
- Describe the major types of crowdsourcing, including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding
- Attract and engage your crowd
