Showing 65–80 of 155 results
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Dynamite Sales Presentations complete with certificate
A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and your understanding of their problems and the solutions they need. This course will help you teach participants how to create a winning proposal and how to turn it into a dynamite sales presentation.
Learning Outcomes
- Identify the key elements of a quality proposal
- Perfect your first impression, including your dress and your handshake
- Feel more comfortable and professional in face-to-face presentations
- Write a winning proposal
- Feel more comfortable and professional in face-to-face presentations
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Effective Planning and Scheduling Complete with certificate
As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet that is exactly what is expected of us on a regular basis. This workshop will not disclose the secret of creating an accurate schedule, because there isn’t one. However, it will provide the factors and fundamental elements that you should consider and address when creating any type of schedule.
Learning Outcomes
- Define and create a Work Breakdown Structure
- Identify and understand task relationships
- Estimate task durations and determine project duration
- Construct a network diagram
- Calculate the critical path of a project
- Use the Program Evaluation and Review Technique (PERT) to create estimates
- Plan for risks
- Create a communication plan
- Effectively allocate project resources
- Update and monitor the project schedule
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Emotional Intelligence (One Day) Complete with certificate
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life. We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realise. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence.
Learning Outcomes
- Understand what emotional intelligence means
- Recognise how our emotional health and physical health are related
- Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
- Understand the different emotions and how to manage them
- Create a personal vision statement
- Understand the difference between optimism and pessimism
- Validate emotions in others
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Employee Accountability Complete with certificate
An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)? With this in mind, it’s no wonder that organisations who promote accountability are more successful and more productive. In this one-day workshop, you will learn about what accountability is, how to promote it in your organisation, and how to become more accountable to yourself and others.
Learning Outcomes
- Understand what accountability is and what events in history have shaped our view of it
- Identify the requirements for personal and corporate accountability
- Apply the cycle of accountability and the fundamental elements required to build an accountable organisation
- Describe what individuals must do to become accountable
- Build skills required for accountability, including goal setting, giving and receiving feedback, and delegation
- Pinpoint ways to build ownership in your organisation
- Isolate areas for further self-improvement
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Employee Dispute Resolution – Mediation through Peer Review Complete with certificate
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalised procedure to ask, consider, and resolve just these sorts of questions. This course will teach you everything you need to know about employee dispute resolution through mediation.
Learning Outcomes
- What the peer review process is
- A process for employees to file grievances and for management to respond
- How to choose a facilitator and panel
- What is involved in the hearing process, from preliminary meetings to the hearing, and the decision process
- What responsibilities and powers a panel should have
- How to apply professional questioning and probing techniques
- Why peer review panels fail and how to avoid those pitfalls
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Encouraging Sustainability and Social Responsibility in Business Complete with certificate
The ideas behind encouraging sustainability and social responsibility in business seem noble, as organisations commit to creating optimal circumstances for people to live and work. The reality is that every company, whether it is a micro-business or a large multinational corporation, can take steps to create sustainable, socially responsible environments that contribute to positive workplaces, communities, and futures.
Learning Outcomes
- Define sustainability and social responsibility
- Discuss the principles of social responsibility in business
- Apply the principles of sustainability and social responsibility in the context of ISO 26000
- Develop a programme for sustainability and social responsibility in business
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Entrepreneurship 101 Complete with certificate
Wouldn’t it be nice to be your own boss, work on your own schedule, and make money doing something that you’re passionate about? Millions of people around the world are living that dream and running their own business. This course will teach you the basics of entrepreneurship. You’ll consider if entrepreneurship is right for you and learn the basic steps of creating your own business. At the end of the course, you’ll have a solid foundation to start your entrepreneurial journey.
Learning Outcomes
- Identify the traits of an entrepreneur and assess their entrepreneurial capabilities
- Outline and evaluate a business idea
- Develop a product idea
- Identify their target market and customers
- Develop a value proposition
- Understand different types of business ownership and structures
- Evaluate franchising and business purchasing opportunities
- Create a pitch deck, executive summary, company presentation, technical white paper, and business plan
- Create financial projections for their business
- Identify where to find business funding
- Create a product development plan, marketing plan, and sales strategy
- Identify ways to protect their intellectual property
- Describe effective ways to brand their product
- Choose the right location for their business
- Launch and grow their business
- Demonstrate the behaviours of an entrepreneurial leader
- Find appropriate resources to help them on their journey
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Environmental Sustainability – A Practical Approach to Greening Your Organisation complete with certificate
Environmental Management Systems (EMS) involve a set of processes and practices that enable an organisation to reduce its environmental impacts and increase its operating efficiency. A well-designed EMS can help an organisation address its regulatory demands in a systematic manner thereby reducing the risk of noncompliance. An EMS can also help address non-regulated issues such as pollution prevention, odour management, water usage and energy conservation. In this course participants will learn about EMS and how it can benefit their organisation. Through the use of a Case Study and information they bring about their own company participants will leave with a draft EMS for their organisation. It will include organisational Environmental Aspect and Impacts and Objectives and Targets for their organisation’s significant environmental impacts.
Learning Outcomes
- Define what an Environmental Management System (EMS) is and the benefits of establishing one in your organisation
- Understand ‘greenwashing’ and ways that there organisation can avoid ‘greenwashing’
- Know the six KPI areas as defined by the Eco-Management and Audit Scheme (EMAS)
- Know the steps necessary to develop an EMS
- Be able to determine the Environmental Impacts and Aspects within an organisation
- Understand and apply an Environmental Significance standard to organisational Environmental Impacts
- Set Objectives and Targets for significant organisational environmental impacts
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
This course aims to raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace. Equality and Diversity can be compromised by candidates own values, opinions, and prejudices, this course explores how prejudices develop and how they may influence people. Candidates will gain an awareness of the discriminatory practice and gain knowledge on how to promote equal opportunities for all and recognise the value of diversity.
Learning Outcomes:
- Equality and Diversity what does it mean?
- Understanding Individual Needs
- Respecting Individual needs
- Equality & Diversity and the Law
- Factors essential to promoting Equality & Diversity
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
This course aims to promote the understanding of ageism. This refers to the discrimination of a person due to their age, usually because they are older. This course provides an understanding of how the individual can be aware of such age discrimination issues, and how they can incorporate this into their daily work.
Learning Outcomes:
- Know and understand age equality legislation
- Understand the main aspects of age discrimination, and the issues many face
- Understand how to create an environment that embraces those of all ages
- Understand those issues that older staff and patients might face
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Facilitation Skills complete with certificate
It is impossible to be part of an organisation today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time. There has been a growing realisation that we have to pay attention to the process elements of meetings if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions. How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators.
Learning Outcomes
- Distinguish facilitation from instruction and training
- Identify the competencies linked to effective small group facilitation
- Understand the difference between content and process
- Identify the stages of team development and ways to help teams through each stage
- Use common process tools to make meetings easier and more productive
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£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
GDPR training course complete with certificate
This online GDPR course has been developed to provide you with an understanding of the issues surrounding the general data protection act in the workplace, outlining the new regulation and includes what the changes mean, what is required to remain compliant for those who process personal data
The European Commission has introduced the General Data Protection Regulation (GDPR) which will be implemented on 25th May 2018.
The regulation has mainly been implemented in order to:
• Force companies to be clearer on their data collection and usage
• Improve data protection and prevent data infringement
• Establish improved control and reactivity to prevent data leakage
These new regulations play an important role at a time when both the volume of data is skyrocketing, and threats are growing at a similar rate.
A key factor of any organisation’s GDPR compliance is staff awareness and education.
Throughout the course, we will look at some important aspects of the GDPR, including:
• Principles
• Key definitions
• Lawful bases for processing
• Individual rights
• Accountability and Governance
• International Transfers
• Personal data breaches
• Security
• Children
Guide to the General Data Protection Regulation (GDPR)
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Generation Gap – Closing the Generation Gap in the Workplace complete with certificate
There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire or are simply healthy and happy enough they’d like to stay at work. However, the labour force continues to put in hard work and lots of strategy to find the right people to fill vacancies and to be able to serve their customers. This course examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore problems, solutions, and strategies to help overcome issues of the generation gap.
Learning Outcomes
- Identify where the generation gap issue surfaces, and the impact it has on the modern workforce
- Describe and apply language that is specific to each generation currently in the workplace
- Explore organisation strategies that overcome gap issues
- Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap
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Getting Stuff Done – Personal Development Boot Camp complete with certificate
Why are there so many different organisational systems and time management methods out there? The answer is simple: it’s like any other personal challenge, like weight loss or money management. There is no simple, one size fits all answer. You must build a solution that works for you. Over this course, we will explore various time management and organisational tools and techniques so that you can build a customised productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life!
Learning Outcomes
- Identify what personal efficiency is, what skill sets can improve your personal productivity, and what attitudes we should cultivate
- Explain why multi-tasking is a myth
- Describe what role long-term goals play in short-term efficiency
- Share a personal vision and develop dreams and goals from it
- Apply the 80/20 rule and learn how it should affect planning
- Identify the characteristics of a good organisational system
- Develop a plan for an efficient workspace, including a customised information centre and a filing system
- Apply a system that will allow you to process any type of information that crosses your desk, including e-mail, electronic files, paper files, voice mail, text messages, and drop-in visitors
- Use the Eisenhower principle to prioritise work
- Say no
- Use routines to simplify your life
- Understand why you procrastinate and develop methods for tackling tasks
- Apply ideas and tools to make your household more productive and efficient
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This course is designed to provide delegates with the skills and confidence to both give and receive feedback effectively to and from others in the organisation (e.g. boss, peers, and subordinates).
Learning Outcomes:
- Give feedback to others (boss, peers, and subordinates) in a proactive and effective way.
- Receive feedback from others, judge its validity and make decisions about what to do with the feedback.
- Use feedback skills to improve relationships
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Sale!
£20.00 Original price was: £20.00.£9.47Current price is: £9.47. + VAT
Giving Effective Feedback complete with certificate
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting. This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Learning Outcomes
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations
